Office Manager - State Farm Agent Team Member
$60k - $70kState Farm
Replies within 24 hours ROLE DESCRIPTION: You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. You create smooth operations to actualize the opportunities offered to people by insurance products and financial services. As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Drew Edmond State Farm is eager to bring aboard your collaborative presence.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products. QUALIFICATIONS: Excellent communication skills - written, verbal, and listening Highly organized and detail-oriented Experience in customer service required Experience in managing customer service preferred Experience in sales preferred Proactive in problem-solving Able to work in and manage a team environment Experience in Windows computer applications Able to coordinate and collaborate with others to achieve agency goals. Able to succeed in a fast-paced environment Able to obtain Property and Casualty License Able to obtain Life and Health License BENEFITS: Salary plus Bonuses Growth potential/opportunities for advancement within my agency Compensation: $60,000.00 - $70,000.00 per year We're Hiring! We are a growing agency with big dreams and lots of potential. About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. If you want a career, not a job, then we encourage you to apply State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. State FarmVacancy posted 5 days ago
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