Dental Scheduler

Dental Scheduler Join our dental team and help patients access compassionate, high-quality care across our rural communities. Full-time, benefit eligible position. The schedule is Monday - Friday 9:00am-5:30pm. As a Dental Scheduler, you'll be the welcoming first point of contact for patients seeking dental services. In this role, you'll support smooth access to care by managing appointment scheduling, coordinating information between patients and providers, and delivering friendly, solution-focused service that reflects our commitment to inspiring hope and promoting wellness. This is a great opportunity for someone who thrives in a fast-paced, service-oriented environment and enjoys helping individuals navigate their care with clarity, warmth, and professionalism. Key Responsibilities Serve as the primary contact for new and returning patients needing to schedule or adjust dental appointments Support multiple dental providers across several locations while maintaining accurate, up-to-date schedules Manage high call volume, voicemail follow-up, and timely communication with patients Gather and enter patient information, including insurance details, service needs, and documentation requirements Coordinate interpreter services and collaborate closely with clinical and front desk teams Maintain daily awareness of schedule accuracy, cancellations, backfill opportunities, and follow-up needs Assist with confirming appointments, sharing visit expectations, and ensuring patients are prepared for their visit Help keep schedules full and support continuity of care through proactive outreach and reporting Education, Skills, Knowledge and Expertise High School/GED preferred Clerical experience preferred. Experience with multi-line phone system preferred. Proficient knowledge of Microsoft Office especially Teams and Outlook required. Experience in a dental setting preferred. You'll be a great fit for this role if you: Enjoy being a helpful, reassuring voice for patients seeking care Excel at multitasking, staying organized, and keeping schedules running smoothly Communicate clearly and compassionately with individuals of all backgrounds Feel energized by teamwork and supporting busy clinical environments Bring curiosity, attention to detail, and a commitment to high-quality service About Compass Health Network Compass Health Network is a nonprofit organization dedicated to delivering accessible, high-quality care throughout Missouri. We provide a comprehensive range of integrated services, including behavioral health, substance use treatment, primary care, and dental care. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), Compass Health is uniquely positioned to meet the complex and evolving needs of the communities we serve. Our network includes Royal Oaks Hospital and Adapt of Missouri, allowing us to expand our impact and reach across the state. Each part of our organization contributes to our mission: Inspire Hope. Promote Wellness. Adapt of Missouri, a subsidiary of Compass Health Network, has been serving the St. Louis metropolitan area since 1982. While Adapt operates as a for-profit organization, it shares our commitment to providing high-quality, person-centered mental health services. Adapt specializes in community-based support for adults with mental health conditions, focusing on recovery-oriented services such as psychosocial rehabilitation and case management that foster independence and meaningful community engagement. Royal Oaks Hospital serves all acute behavioral health care inpatient needs for children and adolescents 24 hours a day, 7 days a week. Our multi-disciplinary team continually strives to set the standards in patient safety and are committed to providing the highest quality of care. Royal Oaks Hospital believes in the health and wellbeing of our patients and it shows in the care they receive each and every day. Your Career, Your Impact Whether you're beginning your career or looking to take the next step, you'll find purpose and opportunity with us. Join a team where your skills and compassion make a meaningful impactevery single day.