Intensive Support Professional

Job Description

Job Description

Be Part of Someone's Recovery Story.

Recovery doesn't mean a life without mental illness. It means helping people discover their strengths, build confidence, develop healthy coping skills, and create meaningful lives while learning to navigate the challenges of living with a serious mental illness.

Every conversation matters. Every skill practiced matters. Every small victory matters. Every relationship matters.

At First Resources Corp., we believe recovery is possible when people are supported, encouraged, and empowered to keep moving forward - one step at a time.

Connect. Engage. Empower.

Connect. Build meaningful relationships rooted in trust, compassion, and respect.

Engage. Walk alongside people as they discover their strengths, practice new skills, and actively participate in their recovery journey.

Empower. Help individuals build the confidence, resilience, and independence to navigate life with their mental health condition while creating a future filled with hope, purpose, and possibility.

Join First Resources Corp.'s Intensive Residential Services Home (IRSH) and make a meaningful difference in the lives of adults living with serious and persistent mental illness (SPMI).

As Iowa's highest level of community-based residential mental health service, IRSH provides intensive, short-term rehabilitation in a home-like setting. This is more than a typical Direct Support Professional (DSP) role. It's an opportunity to build relationships, teach life-changing skills, and walk alongside people as they learn to live well with a serious mental illness.

Why First Resources?

• At First Resources, we invest in our employees because we know meaningful relationships change lives.
• Support just two individuals at a time
• Full-time schedule with three 12.67-hour shifts each week
• Competitive pay starting at $18+/hour, based on experience
• Paid training and ongoing professional development
• Opportunities for career growth in behavioral health
• Comprehensive benefits package including health, dental, vision, paid time off, life insurance, and a 403(b) retirement plan
• A purpose-driven team committed to person-centered, recovery-oriented care
• The opportunity to make a meaningful difference every single day

What You'll Do

As an Intensive Support Professional (ISP) , you'll provide direct support to adults experiencing serious mental illness in a short-term residential rehabilitation program.

No two days are exactly alike, but every day brings opportunities to build relationships, encourage growth, celebrate progress, and help someone move one step closer to greater independence.

You'll help individuals:

• Build independent living and daily living skills

• Develop healthy coping strategies and emotional regulation skills

• Support medication and appointment adherence

• Encourage community involvement and healthy routines

• Work toward goals identified in their Person-Centered Service Plans (PCSPs)

• Prepare for a successful transition back into the community

You'll celebrate successes, help individuals navigate setbacks, teach skills that promote independence, document progress, and provide steady, compassionate support during both everyday moments and behavioral health crises using a trauma-informed, recovery-oriented approach.

What Makes IRSH Different?

Recovery takes time, trust, and consistency.

IRSH isn't designed to simply maintain the status quo. It's designed to help people grow.

Supporting just two individuals at a time allows you to build meaningful relationships, provide individualized support, teach practical life skills, and celebrate progress that might otherwise go unnoticed.

You'll meet people exactly where they are, recognize their strengths, and help them build the confidence and skills needed to navigate life with a serious mental illness.

Recovery isn't always linear, but every day offers another opportunity to encourage hope, celebrate resilience, and remind someone they're capable of more than they may believe today.

What We're Looking For

We're looking for compassionate professionals who remain calm under pressure, communicate effectively, enjoy problem-solving, and believe every person deserves the opportunity to build a meaningful life.

Required Qualifications

• High school diploma or equivalent

• At least one year of experience working in mental health, behavioral health, human services, or a related field

• Valid driver's license, reliable transportation, and auto insurance

• Basic computer skills

• Ability to complete all required training and maintain certifications

Preferred Qualifications

• Previous Direct Support Professional (DSP) experience

• Experience supporting individuals with serious mental illness or co-occurring disorders

• CPR/First Aid certification (or ability to obtain within 30 days)

More Than a Job. A Purpose.

• This isn't just about helping someone through today.

• It's about helping someone discover they can build tomorrow.

• It's about celebrating the first trip to the grocery store alone.

• The first time someone uses a coping skill instead of giving up.

• The first laugh after a difficult week.

• The first moment they begin believing in themselves again.

• Those moments don't happen by accident.

• They happen because someone cared enough to show up consistently; with compassion, patience, and hope.

If you're looking for more than a paycheck - if you're looking for meaningful work where relationships matter and every day brings the opportunity to change a life...we'd love to hear from you.

Connect. Engage. Empower.

Connect through relationships that inspire trust.

Engage by walking alongside people in their recovery journey.

Empower individuals to build the confidence, skills, and resilience to live meaningful lives while navigating a serious mental illness.

Apply today and become part of a team that's changing lives - one relationship, one skill, and one step forward at a time.

Together, we'll Connect. Engage. Empower.

As part of the job requirements applicants must have satisfactory results on a background check.