Sprinkler Service Technician 2 - Richmond, VA

Job Description

Job Description

Overview

About M.C. Dean

 

M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

 

Why Join Us?

Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values, agility, expertise, and trust—we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.  

 

The Sprinkler Service Technician II is responsible for performing inspection, testing, maintenance (ITM), troubleshooting, and repair of fire sprinkler systems in accordance with applicable codes and standards. This role works independently on service calls, performs system evaluations, provides technical recommendations, and supports the training of junior technicians. The position requires strong technical skills, a high level of self-organization, and a customer-focused approach in fast-paced service environments.

 

Clearance/Citizen Type:  Applicants selected will be subject to a government security investigation and must meet eligibility requirements including U.S. citizenship for access to classified information.

( Ability to obtain and maintain a Top-Secret clearance required.)

Responsibilities

• Perform inspection, testing, maintenance, troubleshooting, and repair of fire sprinkler systems

• Service system components including sprinklers, valves, piping, standpipes, and related devices

• Conduct system evaluations and site surveys to assess system condition and compliance

• Identify deficiencies and provide clear, code-compliant repair and upgrade recommendations

• Coordinate with service coordinators and customers to ensure timely service delivery

• Accurately document inspections, test results, deficiencies, and repairs

• Communicate system status, findings, and recommendations professionally to customers

• Support and train junior technicians and apprentices through on-the-job guidance

• Ensure compliance with NFPA standards, manufacturer requirements, and company procedures

• Respond to service calls, including urgent and emergency situations, as required

• Work effectively under pressure while managing multiple service calls and priorities

• Maintain tools, equipment, and service vehicles in safe and working condition

• Follow all company safety policies and promote safe work practices.

We offer an excellent benefits package including:

• A competitive salary
• Medical, dental, vision, life, and disability insurance
• Paid time off
• Tuition reimbursement
• 401k Retirement Plan
• Military Reserve pay offset
• Paid maternity leave

Qualifications

• High School Diploma (required) with 5 years of relevant experience  Or
• 2 years technology degree and 4 years of relevant experience.

• Experience as a fire sprinkler service technician or equivalent role

• Experience performing inspection, testing, maintenance, and repair of fire sprinkler systems

• Knowledge of applicable NFPA standards (including NFPA 13 and NFPA 25)

• Requires a Valid driver's license. This position may require ongoing or intermittent use of a company vehicle. 
• Selected candidates must possess an acceptable driving record in accordance to our policy

• Ability to pass background checks and meet site-specific access requirements.

• This position has been identified as requiring an additional client background check.

• Applicants selected will be subject to a government security investigation and must meet eligibility requirements including U.S. citizenship for access to classified information.

  ( Ability to obtain and maintain a Top-Secret clearance required.)

Required Skills and Competencies

• Strong technical knowledge of fire sprinkler systems and ITM practices

• Ability to work independently and manage service assignments

• Strong troubleshooting and problem-solving skills

• High level of self-organization and time management

• Ability to multitask and adapt to changing service priorities

• Ability to work under stress and in time-sensitive environments

• Strong customer service and communication skills

• Attention to detail with a focus on documentation and compliance

• Ability to support and train junior technicians

Certifications:

• Posses NICET II in Inspection and Testing of Water-Based Systems or
• Pass NICET II in Inspection and Testing of Water-Based Systems exam within 90 days of employment
• NICET III (Preferred)

Preferred Qualifications

• Experience servicing standpipes and fire pumps (preferred)

• Experience coordinating AHJ inspections and deficiency corrections

• Manufacturer training or certifications

Working Conditions

• Field-based role with work performed at customer sites

• May require travel, on-call rotation, flexible hours, and emergency response

• Work involves ladders, confined spaces, lifting, and exposure to construction and industrial environments.

Abilities:

• The position requires the ability to lift, carry, and move objects weighing up to [50 pounds] on a regular basis. Candidates must demonstrate physical strength and stamina to perform various tasks, including but not limited to, loading, and unloading, operating equipment, and assisting in the transportation of various materials. Proper lifting techniques and safety protocols must be followed to ensure personal and team safety.
• Relocates a 12 foot stepladder without assistance.
• Works at various heights up to 60 feet and can climb and maintain balance on scaffolds, aerial lifts, catwalks and all types of ladders.
• Walks, climbs, lifts, squats, crawls, kneels, pushes, pulls and reaches overhead on a routine and repetitive basis.
• Possess good vision (may be corrected vision), the ability to see in color, and the ability to hear and communicate in English.
• May use a standard ladder without exceeding the weight limit while carrying tools.
• Tell when something is wrong or is likely to go wrong.  It does not involve solving the problem, only recognizing there is a problem.
• Apply general rules to specific problems to produce answers that make sense.
• Combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
• See details at close range (within a few feet of the observer).
• Listen to and understand information and ideas presented through spoken words and sentences.