Student Care Coordinator

Bethel University is seeking a dedicated part‑time Student Care Coordinator to join our Student Life team at our campus in Arden Hills, MN. In this role, you will serve traditional undergraduate students—walking alongside them as they navigate the academic, social, and emotional challenges of college life. Working closely with the Associate Dean for Student Care, Resident Directors, and Deans, you will help turn early alerts into actionable plans for student flourishing. Why You’ll Love This Role The Perfect Schedule: Ideal for anyone seeking a true 10‑month schedule. Enjoy your summers off (June and July) while making a deep, lasting impact during the academic year. Mission‑Driven Work: At Bethel, we view student care as a ministry. You will get to actively live out your faith by fostering a Christ‑centered community of belonging, holistic wellness, and spiritual growth. Collaborative Environment: You aren't doing this alone. You will be part of a supportive Student Life team that meets to collaborate, problem‑solve, and lift up our student body. This is an in‑person, part‑time role averaging 20 hours per week, working August through the end of May (10 month position). The starting pay for this role is $20.00 / hour. What you’ll do Manage Student Care Caseload – 40% In partnership with the Associate Dean for Student Care, manage a caseload of low to mid‑level student care cases involving academic, social, and emotional concerns. Student Care Collaboration and Meetings – 30% Participate in weekly student care and conduct meetings. Hold individual case management meetings with staff as needed. Collaborate with student life deans, resident directors, and other staff to address student care needs, crisis intervention, and make referrals to on‑campus and off‑campus resources. Intake Coordination and Early Alert – 10% Serve as the intake coordinator and first point of contact for early alert referrals for all traditional CAS students. Coordinate care delivery through the early alert system in collaboration with deans and resident directors. System and Records Management – 10% Manage and maintain student care systems and files, including organizing, tracking, and archiving case information. Program Support and Development – 10% Assist the Associate Dean of Student Care in developing care protocols, wellness initiatives, and case management assessment tools. Qualifications Education, Licensure & Experience Preferred Education: Bachelor’s degree in a related field. Required Experience: 3+ years of related experience. Preferred Experience: Previous experience in higher education, counseling, social work or resourcing students. Knowledge, Skills & Abilities Ability to build rapport with students from diverse backgrounds and respond with empathy, compassion and professionalism. Ability to assess student needs and connect students with appropriate support resources. Ability to handle confidential information. Must communicate tactfully and effectively with students, families, faculty, staff, and external partners. Ability to remain calm, composed, and effective in high‑stress situations. Ability to work both independently while also contributing effectively as part of a collaborative team. Ability to prioritize competing demands, manage a caseload effectively, and keep timely and accurate records. Ability to support and advance student well‑being, belonging, and success within a Christ‑centered educational environment. Other Duties The essential functions, tasks and responsibilities of this position may change from time to time. Bethel University reserves the right to add or omit duties and responsibilities at the discretion of the University or its leadership. Additional tasks or duties required of the position will be communicated to the incumbent with specificity to ensure the employee may perform their role with complete understanding. This job description is intended to describe the general level of work being performed; it is not intended to be all inclusive. Sponsorship Restrictions Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Travel This position does not require travel. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and ability to adjust focus. The job requires extended periods of sitting and traversing the Bethel Campus on a regular basis. Reasonable accommodations may be made to ensure people are able to perform the essential functions. Expected Hours of Work Typically, days and hours of work are Monday through Friday, with the expectation to work specific schedules and hours as identified and communicated by management. Occasional evening and weekend work may be required as job duties demand. This position averages 20 hour per week and is scheduled to work August - End of August (10 months per year). Benefits Bethel is committed to offering meaningful benefits to our employees including health insurance, retirement plans, and a generous time off package. Employment Equal Opportunity Statement Bethel University’s Christ‑centered mission includes a commitment to equal educational opportunity and equal employment opportunity. Bethel does not unlawfully discriminate on the basis of race, color, creed, national origin, sex, marital status, disability, status with regard to public assistance, familial status, or age in its admissions, educational programs, or employment practices. Pay Range Pay range for this role: 20 - 20 USD per hour (Bethel University). #J-18808-Ljbffr