Assistant Store Manager

Internal applicants are encouraged to submit their applications by COB June 29, 2026. Title: Flagship Assistant Store Manager Position: 53402 Salary: $50,578 (Starting pay may be supplemented by differential pay based on individual store tiers) Location: The Shops At Hilltop 1544 Laskin Road Virginia Beach, VA 23451 Our Mission To strengthen the Commonwealth through public safety, education and revenue from the responsible regulation and sale of alcoholic beverages. Our Vision To bring good spirits and excellent service to Virginia. Our Values Accountability—Service—Integrity—Performance Excellence Join a team of Virginia’s Top Shelf Talent! The Virginia Alcoholic Beverage Control Authority is currently seeking applicants for the Assistant Store Manager role. Areas of Responsibility: Assisting Store Manager with monitoring customer service of store staff Assisting Store Manager with investigating and resolving customer complaints Ensuring compliance with all ABC policies involved in checking IDs Applying merchandising techniques Accounting for store funds Managing inventory levels Assisting store manager with training staff on store products, proper customer service skills and sales techniques Assisting with establishing procedures that comply with store policies and appropriate laws Supervising staff and assisting with promoting employee development in the absence of the store manager Assists with the planning and organizing of in-store tasting events, bottle signings, and promotional activities in accordance with Virginia ABC policy. Assists with staffing, event preparation and setup, signage and displays, and post-event reporting and analysis. Works with the FASM2 to coordinate tasting and product knowledge sessions for both employees and customers Available to work with limited or no notice Work various shifts and weekly work schedules including Saturdays, Sundays, some holidays and during inclement weather. Assistant Store Manager’s hours may occur outside normal business hours, such as truck delivery or inventory days. Minimum Qualifications Knowledge of the principles and practices of a retail-related operation Experience supervising multiple levels of employees within a retail-related environment Experience providing excellent direct customer service, making decisions, and problem-solving Experience performing cash accounting and inventory/category management tasks Retail management experience including experience running shifts Knowledge and experience utilizing personal computers and electronic point of sale (POS) systems Experience working with general software (Microsoft Word and Excel) and retail-related software Working experience in staffing and hiring practices including screening, interviewing and selection The ability to work independently The ability to maintain a high level of confidentiality The ability to handle stressful situations The ability to multi-task, utilize time management and organizational skills Experience working and responding to inquiries with internal and external customers both in person and on the phone The ability to communicate effectively with customers and employees of ABC, both orally and in writing Must be able to lift up to 65 pounds Must be at least 21 years of age Reliable transportation; valid Driver's License to make bank deposits Preferred Qualifications Two years retail store management experience We offer: Excellent work/life balance Paid Time Off (PTO) earned every two weeks worked and 14 paid holidays Affordable healthcare with employer contributions Virginia Retirement System (VRS) benefits College Tuition Reimbursement program Virginia ABC employees are covered under the Commonwealth’s benefits package and VRS. However, authority employees are exempt from the Virginia Personnel Act and the Virginia Public Procurement Act. The Virginia Alcoholic Beverage Control Authority does not provide sponsorship. We are an equal opportunity employer without regard to sex, race, color, religion, national origin, age, sexual orientation, political affiliation, veteran status or disability. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply. ABC will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application and/or interview process. The selected candidate must pass a criminal background check. Virginia ABC is a Military-Friendly Employer, is V3 Certified, and embraces Diversity, Equity, and Inclusion For full consideration, all applicants must fully complete all sections of the online application. A resume will not substitute for an incomplete application. Applicants have rights under federal employment laws, including the Family and Medical Leave Act (FMLA) , "Know Your Rights" poster and the Employee Polygraph Protection Act (EPPA) . We are an equal opportunity employer without regard to sex, race, color, religion, national origin, age, sexual orientation, political affiliation, veteran status, or disability. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply. ABC will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application and/or interview process. All employment offers are contingent upon compliance with Form I-9 completion timeliness and confirmation of employment authorization by E-Verify and criminal history record checks are required prior to employment. In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: DARS or call DARS at View phone number on click.appcast.io #J-18808-Ljbffr Virginia AG