Transportation Assistant

Department: Department of Veterans Affairs The Transportation Assistant positions are location at the Syracuse VA Medical Center in Syracuse, NY. Key Responsibilities ***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** The Transportation Assistant acts as primary contact to Veterans for transportation needs. The Transportation Assistant works with the Veteran Transportation Service (VTS) Supervisory Mobility Manager for transportation workload forecasting, scheduling design, procedure development, and quality improvement implementation, modification of processes, evaluation, and ongoing operational flow of the Veteran Transportation Services program. The coordination of transportation function is multi-faceted and diverse. Major duties include but are not limited to: Performs work involving consult management, appointment scheduling and admissions scheduling. Daily responsibilities include collecting, compiling, and tracking data and statistical information in support of Veteran Transportation Service (VTS). Performs a basic analysis of the data and generates a variety of reports. Reviews documents, reports and/or applications for omissions and inconsistencies and ensures data entry is complete and accurate. Enters pertinent information into an automated tracking system. Coordinates service practices that decrease waits and delays for patients in all specialty areas. Utilizes the Veterans Health Information System & Technological Architecture (VISTA), Computerized Patient Record Systems (CPRS) or SharePoint Consult/Request Tracking System in processing internal consultations. Plans for, organizes, administers, and directs how the work will be accomplished for the Veteran Transportation Service (VTS) program. Planning responsibilities require consideration of support services e.g., systems management, operations, workload forecasting, review, and reporting of data/statistical results of program/project studies, vehicle maintenance and repair, etc. Coordinates the day-to-day operation of Veteran Transportation Service (VTS) program flow, processes, and functions. Plans and provides support services in the following types of program areas: electronic records management; driver scheduling setup & management; space utilization services. Provides advice to operating managers and supervisors on how provided services assist in accomplishing their missions and programs. Performs other related duties as assigned. Work Schedule: Fulltime, Monday - Friday, 8:00 am - 4:30 pm Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Requirements & Education There is no educational substitution at this grade level. Which agency is hiring for this position? This position is with Veterans Health Administration, Department of Veterans Affairs. What is the salary for this position? The posted pay range is $45409 – $59031/yr. What security clearance is required? This position requires a Other security clearance. What is the application deadline? Applications close on 2026-10-19. Who is eligible to apply? This position is open under the 'Public' hiring path. Related Searches Transportation Assistant, Transportation Assistant jobs, Transportation Assistant careers, apply Transportation Assistant, Transportation Assistant in Syracuse, Transportation Assistant jobs Syracuse, Transportation Assistant in New York, Transportation Assistant jobs New York, jobs in Syracuse, careers in Syracuse, jobs in New York, federal jobs in New York, government jobs New York, jobs near Syracuse, New York, Veterans Health Administration, Veterans Health Administration jobs, Veterans Health Administration careers, Veterans Health Administration Syracuse, Department of Veterans Affairs, Department of Veterans Affairs jobs, Transportation Clerk And Assistant, Transportation Clerk And Assistant jobs, USAJOBS Transportation Clerk And Assistant, public jobs, Other clearance jobs Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-11 · Not affiliated with or endorsed by OPM or USAJOBS.gov #J-18808-Ljbffr Veterans Health Administration