Transitional Living Program Supervisor

Job Description

Job Description

The Salvation Army Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

A. BASIC PURPOSE
The purpose of this position is to supervise the staff and all social worker activities and programs. These programs are geared to provide a safety net, self-sufficiency services and housing assistance to families and individuals in need. Program participants are seeking and receivingservices at the E. Claire Raley Transitional Living Center.

B. ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Assists with the oversight of the program-related functions to ensure adherence to The Salvation Army's guidelines and procedures.
2. Supervises all case management activities at the Transitional Living Center.
3. Supervises the provision of emergency assistance services to Family Services.
4. Assigns and supervises daily work tasks to social workers involved in the day to day program activities.
5. Manages logs, reports, and client files.
6. Manages quality and quantity of client case management appointments.
7. Assists with coordinating activities of staff engaged in providing assistance and case management to clients.
8. Responsible for managing staff in charge of compiling client’s information, inputting and creating HMIS and Bridges reports for all clients.
9. Manages records and prepares monthly reports for the Social Services Administrator and Business Administrator.
10. Assures that monthly reports are completed and provided to related agencies and staff in a timely matter.
11. Reviews case records and evaluates performance of staff members and recommends indicated action.
12. Trains new employees in areas such as agency policy, department procedures, and agency or government regulations.
13. Develops and maintains a community referral list for the services including community resources, organizations, agencies and the continuum of care as needed.
14. Provides general support to the Social Services Administrator and other management personnel.
15. Coordinates with the Business Administrator the process of assistance reports.
16. Assists with personnel related paperwork, processes workers' compensation claims in conjunction with the Social Services Administrator and HR Contact.
17. Works with Facilities Administration to ensure property is kept in good order, that preventative
maintenance is being accomplished and repair needs are being communicated in a timely fashion.
18. Provides support with special assignments and any other duties as assigned.

C. KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS
1. Bachelor’s Degree, three to five years related experience and/or training; or equivalent combination of education and experience.
2. Must be familiar with the social services aspect of The Salvation Army and possess at least 2-
3 years of experience with The Salvation Army Social Services programs.
3. Supervisory experience and skills highly desirable.
4. Knowledge of computers preferred (Word, Excel and database).
5. Ability to read, analyzes, and interprets common scientific and technical journals, financial reports, and legal documents.
6. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
7. Ability to write materials and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
8. Bi-lingual (English-Spanish preferred, other languages a plus).
9. Familiarity with wide variety of cultural customs in the Sacramento community.
10. Must possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicle
11. Must be 21 years or older.
12. Authorize The Salvation Army to add name to the CA DMV Pull Notice Program
13. Complete The Salvation Army vehicle course training.
14. Ability to work well under pressure and meet deadlines.

D. PHYSICAL REQUIREMENTS:
1. Ability to operate telephone
2. Ability to lift up to 25 lbs.
3. Ability to operate a computer
4. Ability to process written, visual, and/or verbal information
5. Ability to operate basic office equipment and tools PC, Fax Machine, Telephone, Calculator, Copier, Printer.

Qualified individuals must be able to perform the essential duties of theposition with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.