Heavy Equipment Rental Coordinator

Customer Service Manager

We need a self-starting and glass half-full team member to manage our customer service activity at our Columbus, OH branch. This role will provide you with the opportunity to continually interact with many different people including customers, vendors and coworkers. If you find yourself to be a proactive solutions provider for your customers and you love heavy equipment, this could be the last ad you need to read.

The things you want to know:

• $25+ per hour depending on experience
• Bonus paid monthly when earned
• Medical, Dental and Vision Insurances
• 401(k) Retirement Plan with $1 for $1 match up to 6%
• Paid time off and paid holidays
• Tuition assistance
• Branch and company events throughout the year
• Growth opportunity and be part of an incredible team

What you'll do:

• Provide equipment solutions to customers to create value for them and Vandalia Rental
• Be a subject matter expert for customers requiring our services
• Work with the logistics team to facilitate delivery and pickup of equipment
• Manage the rental process to determine and manage the availability of equipment
• Work with sales and other departments to best serve our customers and provide effective solutions
• Assist customers loading and unloading equipment
• Answer multiline telephone and enter quotes, reservations and contracts in our ERP
• Stock, maintain and clean showroom as necessary
• Other stuff that may or may not be within the normal scope of this role

Requirements:

• Optimistic, outgoing attitude and you must like to have fun
• Experience in equipment rental or similar industry preferred
• High school diploma or equivalent
• Customer service skills are a must
• Great communication skills, both written and oral
• Detail oriented and organized
• Technologically proficient and comfortable using a computer and Microsoft Office products
• Must be able to sit/stand for long periods of time
• Must be able to start and operate equipment for testing and demonstration
• Must be able to lift 75+ lbs. with assistance
• Must be able to read and write English proficiently
• Must be able to be exposed to dirt, grease, oils, loud noise and other elements common with construction and industrial workplaces
• Valid driver's license with an acceptable driving record
• Must be authorized to work in the United States

Vandalia Rental is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law.