Site Manager

Find your calling at Mercy! This role is responsible for leading a services organization by driving operational excellence, team performance, and exceptional customer outcomes. The successful candidate demonstrates strong leadership skills, fostering a culture of accountability, collaboration, and continuous improvement while effectively coaching and developing employees. They apply structured change management approaches to successfully lead organizational, process, and technology transformations, ensuring stakeholder alignment and adoption. The role requires strong project management capabilities to oversee strategic initiatives, manage priorities, and deliver results on time and within scope. A high degree of technology affinity is essential to identify, implement, and optimize tools and digital solutions that enhance service delivery and operational efficiency. Additionally, the manager must excel in stakeholder and relationship management, building trusted partnerships across customers, teams, and business functions to achieve shared objectives and drive long-term success. Position Details Position Description: Manager of Site Support Location: Hybrid - Must live on-site in Metropolitan St. Louis area or Cape Girardeau, MO for this position Type: Full-Time Up to 25% travel requirements Site Support Locations: St. Louis, MO; Cape Girardeau, MO; Fort Smith, AR Please note that as of the posting date of this job announcement, Mercy is unable to offer immigration sponsorship or visa assistance for this position. We encourage all eligible candidates, including U.S. citizens, permanent residents, and those with existing work authorization. Qualifications Education: Bachelor's degree in related field, specialized training, or equivalent work experience. Experience: Twelve (12) years of relevant technical or business work experience. What Makes You a Good Match for Mercy? Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care - that’s just part of our commitment. Find us at: Facebook | LinkedIn | Instagram | mercy.net | Mercy Careers EEO/AA/Minorities/Females/Disabled/Veterans Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us. Transforming the Health of Our Communities Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy. Click Here to Learn More about Mercy #J-18808-Ljbffr