Senior Manager - User Experience Design

Responsibilities Establish the overall design direction and strategy for enhancing the functionality of user interfaces across the current and future E-commerce product suite. Define new ways of working and partner with managers to establish processes in emerging spaces. Evaluate team feedback to continuously increase quality and efficiency. Proactively track design trends and emerging technologies to inform strategic decision-making and drive portfolio-wide innovation. Represent the team cross-functionally with executive leadership across segments, advocating for the team’s identity, visibility, and strategic positioning. Ensure the team is seamlessly connected to other business units, keeping communication flowing and collaboration models clear. Cultivate strong relationships at all levels to drive strategy and innovation, voicing technical and design recommendations that align with project goals for on-time delivery. Bring coaching and mentorship models to the leads and managers on your team, ensuring a consistent and unified approach to professional development across all career levels. Support the resolution of complex interpersonal issues and team dynamics, using an elevated standpoint to provide objective perspectives and resolve problems within the team or with direct partners. Design and maintain feedback mechanisms to ensure a healthy system of checks and balances in management and power dynamics. Oversee team resource strategy and ensure adherence to operating requirements. Contribute to forecasting and accrual processes to maintain financial integrity and support broader organizational objectives. Establish, nurture, and evolve the team’s values and guiding principles to ensure they remain relevant to changing industry and organizational needs. Serve as the primary voice for the team’s values, speaking up when those principles are challenged, violated, or obstructed. Requirements Bachelor’s degree preferred Minimum 10 years of related work experience, with at least 3+ years of experience leading teams Excellent communication and leadership abilities, to ensure effective growth and development of team Someone who enables an inclusive culture that recognizes a diverse group of backgrounds, points of view, and cultural histories to encourage innovation and belonging A leader that people choose to follow; someone who motivates and challenges their teams – and self, to deliver the very best in everything they do while sparking the creativity of the teams around them Comfortable working and leading in an agile environment Experience across multiple areas of business with the ability to lead projects and strategic development across different lines of business Portfolio of your most impactful work – portfolio presentation is expected. Certifications & Qualifications Bachelor’s degree #J-18808-Ljbffr Jobtailor