Utility Technician

About the Role:

• Ensure the safe, reliable, and efficient operation of the company's compressed air, industrial gas, central HVAC, chilled-water, fire alarm, and assigned facility support systems.
• Perform assigned daily inspections of utility equipment and operating conditions. Record equipment status, pressure, temperature, alarms, utility readings, abnormalities, and corrective actions.
• Perform routine preventive maintenance and authorized corrective maintenance on compressed-air and gas-supply equipment. Respond to equipment failures and emergency conditions in accordance with established safety and escalation procedures.
• Troubleshoot utility equipment failures, identify root causes, recommend corrective and preventive actions, and follow identified issues through completion.
• Develop and implement monthly maintenance and preventive-maintenance plans based on equipment condition, operating hours, manufacturer recommendations, and system reliability requirements.
• Maintain accurate maintenance records, inspection logs, equipment histories, work orders, and PM completion records.
• Establish and maintain spare-parts requirements for utility equipment. Monitor inventory levels and update the spare-parts reserve plan monthly.
• Support the installation, testing, commissioning, acceptance, and operator training of new utility equipment, distribution piping, air hoses, and related components.
• Monitor compressed-air and industrial-gas consumption, maintain usage records, verify applicable charges, and assist with monthly utility-cost calculations and reporting.
• Identify and implement technical improvements that increase system safety, reliability, energy efficiency, capacity, and maintainability.
• Coordinate the inspection, certification, maintenance, and recordkeeping of pressure vessels and other regulated equipment in accordance with applicable requirements.
• Support the operation and maintenance of central air-conditioning and chilled-water systems, including equipment condition monitoring, PM coordination, troubleshooting, and spare-parts management.
• Maintain utility stations, equipment rooms, and assigned spare-parts areas in accordance with 5S and housekeeping requirements.

Fire Alarm System Responsibilities

• Monitor fire alarm control panels and remote annunciators for alarm, supervisory, and trouble signals. Respond promptly and follow the company's emergency response, notification, and escalation procedures.
• Perform and document assigned visual inspections of fire alarm panels, annunciators, detectors, manual pull stations, notification appliances, duct detectors, and system communication connections.
• Do not silence, reset, bypass, disable, or return a fire alarm system to service until the cause has been identified and the action has been authorized in accordance with company procedures.
• Coordinate required fire alarm inspection, testing, maintenance, and repair activities with qualified service providers, EHS, Security, facility personnel, the monitoring company, and authorities having jurisdiction, as applicable.
• Track fire alarm deficiencies, trouble conditions, inspection findings, and corrective actions through documented closure.
• Maintain fire alarm inspection and testing reports, service records, device inventories, drawings, monitoring information, deficiency logs, and system impairment records.
• Manage fire alarm system impairments in accordance with the approved impairment procedure, including required notifications, implementation of fire-watch measures when applicable, restoration of the system, and completion of final documentation.
• Support fire alarm investigations, emergency drills, post-alarm reviews, and corrective-action activities.

Additional Facility Support Responsibilities

• Support the maintenance and management of logistics doors, dock equipment, and access-control systems.
• Support the maintenance and management of the company's paging and emergency-notification systems.
• Coordinate contractors and vendors performing work on assigned utility and fire alarm systems and verify that required safety procedures, permits, and work documentation are completed.
• Perform other related duties as assigned.

Nothing in this position description restricts management's right to assign or reassign duties and responsibilities to this position at any time. Work requiring a specific license or certification shall be performed only by properly qualified personnel or approved service providers.

Minimum Qualifications:

• High school diploma or equivalent.
• Valid driver's license with a clean driving record.
• Basic knowledge of utility systems including water, gas, or electrical infrastructure.
• Ability to read and interpret technical manuals, blueprints, and safety regulations.
• Physical ability to perform manual labor, including lifting, climbing, and working in various weather conditions.

Preferred Qualifications:

• Technical certification or vocational training related to utility systems or electrical work.
• Experience working as a Utility Technician or in a similar role within the utilities industry.
• Familiarity with safety protocols and regulatory compliance specific to utility operations.
• Proficiency with diagnostic tools and equipment used in utility maintenance and repair.
• Strong communication skills to effectively collaborate with team members and report issues.

Responsibilities:

• Perform regular inspections and maintenance of utility systems such as water pipelines, gas lines, and electrical equipment to ensure optimal functionality.
• Diagnose and repair faults or malfunctions in utility infrastructure promptly to minimize service disruptions.
• Respond to emergency calls related to utility outages or hazards, coordinating with relevant teams to restore services safely and efficiently.
• Maintain accurate records of maintenance activities, repairs, and inspections in compliance with regulatory standards.
• Assist in the installation and testing of new utility equipment and infrastructure upgrades as directed by supervisors.

Skills:

The Utility Technician utilizes technical knowledge and hands-on skills daily to inspect, diagnose, and repair utility infrastructure, ensuring continuous service delivery. Problem-solving skills are essential for quickly identifying faults and implementing effective solutions under varying conditions. Communication skills facilitate clear reporting and coordination with team members and supervisors, especially during emergency responses. Physical stamina and dexterity are required to perform manual tasks safely and efficiently in diverse environments. Additionally, familiarity with safety standards and regulatory requirements ensures that all work is conducted in compliance with industry best practices.