Warehouse Supervisor

Warehouse Supervisor

Location: North Sioux City, SD

Reports To: Production Manager

Job Description: The Warehouse Supervisor will oversee, coordinate, and manage all aspects of Sterling's Client Services projects, including planning, assigning responsibilities and roles, managing team members, coordinating with management and departments, and ensuring projects are completed and delivered in accordance with customer expectations and contractually defined deliverables. The Warehouse Supervisor will manage a team of FTEs and contractors, ensuring efficient, high-quality warehouse operations including shipping, receiving, inventory, computer processing, and assembly.

Required Technical Skills

• Proficient in Microsoft Word, Excel, and Outlook.
• Strong general computer proficiency and hardware component knowledge.
• Strong communication, organizational, and management skills.

Required Education/Experience

• High school diploma or equivalent required; post-secondary education in business or a related field preferred.
• Minimum 3 years of experience in warehouse management, logistics, or related role.
• 12 years of supervisory experience.
• Forklift certification preferred.

Requirements

• Strong written and verbal communication skills.
• Excellent planning, organizational, and problem-solving abilities.
• Ability to lead and coach a team in a fast-paced environment.
• Proven project management experience (scope, schedule, resources).
• Team player with strong interpersonal skills and a solid work ethic.
• Proficiency in shipping/receiving (UPS preferred).
• Familiarity with inventory management and asset tracking.
• Sound decision-making skills.
• Ability to lift 5075 lbs, use hand tools, and stand/walk/sit for extended periods.

Primary Responsibilities

• Coordinate internal resources and third parties, as needed, to support Client Services projects.
• Ensure projects are delivered on time and within scope.
• Define project scope and objectives with stakeholders and ensure technical feasibility.
• Allocate resources efficiently to meet productivity targets.
• Delegate and communicate project tasks effectively to team members.
• Maintain accurate project documentation and provide weekly status updates.
• Report, document, and escalate issues to management as required.
• Identify and address training requirements; ensure employee certifications are current.
• Manage warehouse operations, including storage, loading, shipping, and order fulfillment.
• Maintain a clean, safe, and ISO-compliant environment.
• Supervise and lead a team of 25 FTEs and 48 contractors.
• Train, mentor, and evaluate team members.
• Oversee image installation, kitting, and component assembly.
• Manage system enrollment, asset tracking, and BIOS configurations.
• Conduct inventory counts and audits.
• Coordinate workflows and prioritize tasks.
• Enforce safety regulations and implement process improvements.
• Resolve operational and technical issues.
• Work independently and adapt to changing priorities.

Sterling Computers Corporation ("Sterling") is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, disability, medical condition, economic status or status with regard to public assistance, citizenship status, national or social or ethnic origin, past or present membership in the uniformed services, protected veteran status, sex, pregnancy, marital or civil union or domestic partnership status, family or parental status, sexual orientation, gender expression or identity, family medical history or genetic information, HIV status, political belief, or any other status or characteristic protected by applicable law.