Project Manager

Job Description

• Identifies opportunities for improving customer experience including opportunities for increased productivity, reduced costs and supporting the quadruple aims of high-quality, high-value services and outstanding patient and provider experience

• Provides expertise and leadership skills to direct project team and ensure project and organization’s goals, philosophies, and objectives are optimally supported by information technology

• Drive the full lifecycle planning and management of multiple projects to ensure they are delivered on time and with the expected results. This includes:

• Creating and gaining approval of a formal program charter at the start of the initiative,

• Establishing program governance frameworks and processes, with regular review cadences (status meetings)

• Creating and executing project work plans and revising as appropriate to meet changing needs and requirements, proactively planning and scheduling project timelines and milestones

• Identifying resources needed, supporting leads in assigning individual responsibilities, and tracking/ monitoring completion.

• Managing day-to-day operational aspects of initiative project and scope.

• Ensuring project documents are complete, current, and stored appropriately.

• Build and maintain a program roadmap that is integrated cross-functionally, across the other top priority initiatives, and across the enterprise.

• Forecasts resource needs based on the alignment of team member skills and project portfolio demands

• Leads the development of a comprehensive communication plan with team members, stakeholders and / or customers

• Proactively drives creative resolutions to project issues and risk mitigation strategies which are recommended to project sponsors and management

• Measures program performance using appropriate tools and techniques in order to monitor the progress of the project, identifies and quantifies variances, and performs required corrective actions; all with appropriate communication to related stakeholders

• Responsible for proactive oversight of the Change Management process needed to communicate and reset expectations due to unexpected variances to project scope, schedule, and cost baselines. Ensures project closure activities including gathering/sharing lessons learned and facilitating post-mortems

• Creates management reports and presentations (as required) to keep project sponsor and other leaders and stakeholders up to date on the schedule, budget and deliverable status

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

• Bachelor's degree in Business Administration, Health Administration, Computer Science, MIS or related field

• Minimum seven (7) years’ experience managing projects implementing business change and the integration of cross-functional solutions

• Experience working with test plans and test cases

• Proficiency with IT application deployment processes

• Experience working within an enterprise PMO

• Proficiency in Microsoft Office products, especially MS Project, Excel, Visio and PowerPoint • Project Management Professional (PMP) or Lean Six Sigma (LSS) Certification

• Healthcare or clinic operations experience preferred

• Experience working with project management software such as Aha, Planview, and Rally

• Advanced Excel Expert with extensive experience developing and utilizing complex macros, automating business processes, and transforming large datasets into actionable insights through advanced data analysis and reporting

• Knowledge and experience with SDLC (Systems Development Life Cycle)

• Familiarity with technology concepts, including databases, data processing, mapping, APIs, reporting, and business intelligence