Benefits Account Manager

Job Description

Job Description

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Benefits Account Manager

Our client is a well-established employee and group benefits firm offering comprehensive employer-paid solutions, including Medical, Dental, Vision, and 401(k) with employer match. They are a dynamic, energetic organization that values passion for benefits and a client-first mindset. They are seeking an experienced Benefits Account Manager to join their growing team in the greater Seattle/Tacoma area. This role is central to maintaining and nurturing client relationships, serving as the primary point of contact for a dedicated book of business ranging from 25 to 150 lives. If you thrive in a client-facing environment and bring genuine enthusiasm for employee benefits, this opportunity is for you.

Responsibilities

• Serve as the primary client-facing Account Manager for a book of business consisting of 25–150 lives.
• Manage accounts primarily under fully funded and level funded arrangements, with some self-funded exposure.
• Build and maintain strong, long-term relationships with employer clients, ensuring high satisfaction and retention.
• Coordinate with internal teams for analytics and reporting support, allowing focus to remain on client service and relationship management.
• Utilize company software platforms to manage client accounts, communications, and benefit plan information.
• Stay current on industry trends, carrier offerings, and compliance requirements to provide informed guidance to clients.
• Collaborate with internal colleagues across Seattle and Tacoma office locations as needed.

Qualifications

• Minimum of 3 years of true Account Manager experience in employee/group benefits (coordinator or assistant roles do not qualify toward this requirement).
• Demonstrated experience managing fully funded and level funded accounts; self-funded exposure is a plus.
• Stable employment history preferred — ideally no more than 2 employers within the past 10 years.
• Strong passion for employee benefits and a high-energy, client-focused approach.
• Excellent interpersonal and communication skills with a proven ability to manage client relationships effectively.
• Proficiency in or willingness to learn platforms such as D365, Canva, SharePoint, EZ, BenefitPoint, and Employee Navigator (training provided).
• Ability to work in a hybrid capacity — 2 to 3 days in office (Seattle or Tacoma location) and 2 to 3 days remote. Fully remote arrangements are not available for this role.
• Active Washington State Life & Disability Insurance License preferred or ability to obtain.

If you are a driven, client-focused benefits professional with a genuine passion for what you do and the experience to back it up, we encourage you to apply today. This is an excellent opportunity to join a supportive, forward-thinking organization where your expertise and energy will make a meaningful impact. Take the next step in your career — apply now!

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