Dealer Services Ops - Prcsng - Indirect Funding Specialist

Job Title: Indirect Funding Specialist
Status: Non-exempt
Reports to: Supervisor - Indirect Lending Processing
Department: Dealer Services Ops
Job Code: 12135
Pay Range: $28.00 - $35.00 Hourly
Location: Remote (Must Reside in California)

WHO WE ARE:
Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.

WHO YOU ARE:
You are an advanced indirect lending professional who combines strong processing and funding expertise with careful quality review, sound risk judgment, and a sense of urgency. You can independently evaluate complex dealer and third-party loan packages, identify documentation or compliance concerns, reconcile transaction details, resolve funding barriers, communicate clear requirements to internal and external partners, and make accurate funding decisions within established authority.

WHAT YOU'LL DO:

• The Indirect Funding Specialist performs the full range of advanced indirect processing and fulfillment activities and adds specialized ownership for pre-funding review, dealer and third-party disbursement, booking validation, exception resolution, reconciliation, and funding quality across assigned indirect lending products and programs.
• Advanced Indirect Application Processing and Funding Readiness * Perform the full range of advanced indirect processing functions, including application review, stipulation validation, document review, collateral verification, complex troubleshooting, escalation support, and fulfillment coordination. * Review indirect vehicle loan packages submitted through dealerships, refinance partners, and approved third-party channels for completeness, accuracy, approval alignment, and funding readiness. * Validate membership information, applicant data, collateral, title and registration details, trade information, insurance, payoff documentation, approved terms, and required supporting documents. * Confirm required tasks and stipulations are satisfied before the loan proceeds to funding, and return incomplete or inaccurate packages for correction with clear documentation of the outstanding requirement.
• Final Audit, Contract, and Compliance Review * Perform the final quality and control review before funds are released, ensuring the contract and loan file align with the approved credit decision and established program requirements. * Validate contract amount, rate, term, payment, loan and first-payment dates, vehicle information, approved products, fees, add-on products, and required disclosures. * Confirm dealer identifiers, reserve structures, and transaction data are accurate and supported; require correction by the appropriate party when source information does not match established requirements. * Identify defects, inconsistencies, duplicate activity, incomplete documentation, potential fraud indicators, compliance concerns, or conditions outside assigned authority and resolve or escalate them before funding. * Maintain clear funding notes and audit evidence sufficient to support quality assurance, reconciliation, regulatory review, and operational accountability.
• Funding, Disbursement, and Booking Execution * Execute dealer, refinance-partner, and other approved indirect loan funding and disbursement activities accurately and within established service-level expectations. * Validate payees, proceeds, fees, reserves, general-ledger allocations, payoff amounts, and disbursement totals before completing the transaction. * Complete required funding questions, booking fields, and system validations, and confirm that the amount remaining is fully reconciled before disbursement. * Prioritize funding-ready and time-sensitive transactions according to established business priorities while maintaining required quality and control standards. * Confirm successful booking and disbursement and research or correct post-funding discrepancies in partnership with the appropriate operational teams.
• Funding Exceptions, Reconciliation, and Escalation Resolution * Research and resolve complex funding exceptions, documentation deficiencies, contract discrepancies, system issues, failed or duplicate disbursements, booking errors, reserve discrepancies, and reconciliation items. * Coordinate corrective action with Processing, Underwriting, Dealer Services leadership, Loan Servicing, Accounting, Fraud Prevention, Compliance, Enterprise Applications, and approved third-party providers. * Manage returned or reworked transactions carefully to prevent duplicate funding activity, unsupported manual payments, or unresolved ledger items. * Communicate clear requirements, status, ownership, and next steps to dealers, refinance partners, processors, and internal partners. * Escalate policy exceptions, suspected fraud, material compliance concerns, complaints, or financial and operational risks outside assigned authority.
• Dealer, Partner, and Internal Operational Support * Serve as a subject matter expert for indirect funding requirements, contract standards, collateral documentation, disbursement, booking, and reconciliation controls. * Provide timely, professional guidance to processors, underwriters, dealer-facing teams, refinance-partner teams, and internal business partners regarding funding readiness and corrective actions. * Support resolution of urgent dealer and member-impacting funding matters while protecting required controls and approval boundaries. * Help reduce avoidable rework and delays by identifying recurring package defects and reinforcing clear submission and documentation expectations.
• Quality, Reporting, and Continuous Improvement * Monitor assigned funding queues, aging, exceptions, and unresolved items and communicate risks that may affect service commitments or financial accuracy. * Support daily and periodic reconciliation activities, funding reports, missing-reserve research, post-funding reviews, and other control reporting as assigned. * Analyze recurring defects, exceptions, and partner questions and recommend improvements to procedures, job aids, training, automation, and workflow design. * Participate in user acceptance testing, system upgrades, implementation of new indirect lending products or partnerships, and validation of funding and booking changes. * Mentor and cross-train processors and peers on funding readiness, common defects, contract review, documentation standards, exception prevention, and corrective actions. * Complete required regulatory training and perform other duties as assigned.

QUALIFICIATIONS AND PREFERENCES:

• H.S. Diploma or General Education Degree (GED) required
• Associate’s Degree in business, finance, accounting, or a related field preferred
• Equivalent relevant experience may be considered.
• 5+ years of related indirect lending, dealer services, consumer loan processing, funding, financial services, or regulated operations experience preferred
• • Demonstrated experience with indirect vehicle loan contracts, collateral documentation, final audit, funding execution, booking, reconciliation, exception resolution, and operational controls required

WHY JOIN US:
Golden 1 Credit Union provides its employees a market-competitive and internally equitable total rewards compensation package through a variety of programs. These programs are designed to attract, motivate, and retain employees that drive and support the achievement of Our Mission, Vision, and Strategic Goals. The Credit Union is committed a total rewards philosophy built on; a comprehensive compensation package, well-being and work-life balance, career development and growth, rewards and recognition, and a commitment to Diversity, Equity and Inclusion. We believe in fostering a workplace where every employee is recognized, valued, and motivated to contribute their best.

Please view the full job description detailing the complete list of duties and expectations for this role by clicking or copying this URL into your browser:

DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS:
The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.

If you will work at least 8 hours a week in San Francisco, then pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please note that, as an NCUA-insured financial institution, all selected candidates must satisfy the background screening requirements of the Federal Credit Union Act, which restricts employment of individuals with certain convictions.