Behavioral Health Director

Behavioral Health Director

We are seeking a dynamic and experienced Behavioral Health Director who wants to make a difference in our community. We want to hear from you if you thrive in a fast-paced, caring, and compassionate environment!

The Mission of South-Central Family Health Center is to improve the quality of life for the diverse Community of inner-city Los Angeles by providing affordable and comprehensive health care and education in a welcoming and multicultural environment. To lead the way in health care in South Los Angeles, as the premier provider and employer of choice offering comprehensive, high quality, affordable, efficient, and culturally responsive services.

General Summary: The Behavioral Health Director is responsible for providing direct patient care through psychotherapy, assessments, psychological testing, and evaluation of statutory questions, substance abuse interventions and crisis interventions. Is responsible for developing and maintaining positive relations with all clinic staff functions in order to support full integration of the behavioral health program within the medical services offer at SCFHC. Additionally, the Behavioral Health Director works closely with regional school counselors and administrators in order to provide prevention, education, and other supportive behavioral health services.

• Provide overall management of staff, budget and contract management, program development and implementation, and evaluation for all components of Behavioral Health Services
• Ensure that services/program provided adhere to all applicable professional, legal and ethical standards set by set by FQHCs, HRSA, DHCS, and other oversight agencies.
• Manage services to facilitate integrated care delivery as part of the Patient Centered Medical Home (PCMH)
• Ensure that patients have access to enhanced services such as substance use, psychiatry, and specialty mental health services through community collaboration and referrals.
• Ensure that staff document services, encounters, insurance coverage, and billing detail in NEXTGEN and/or other charting and data collection systems as appropriate in order to facilitate billing, data submission, and report generation.
• Leads the development, evaluation process, and implementation of BH policies, procedures, and training/education modules relating to all contract activities.
• As applicable, works with subcontractor(s) to develop and implement BH policies and procedures consistent with requirements of the prime contract.
• Prepares written reports, articles for publication, and requests for proposals/grants appropriate to BH subject matter.
• Leads Emergency Preparedness activities in conjunction with CMO and department leads
• Work collaboratively with the Clinic Operations Management and administrative front office staff to ensure that data collection and documentation requirements are met. Jointly oversee the preparation of statistical and program reports for planning and contract monitoring purposes.
• Responsible for selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures
• Reviews, establishes, and maintains patient care protocols and standards of care, ensuring that all federal and State policies, regulations, and guidelines for patient care are met in coordination with the Chief Medical Officer
• Coordinates with appropriate staff to monitor and routinely audits clinic operations to ensure compliance with all contractual and regulatory mandates
• Reviews and renders determination on all patient complaints/grievances regarding behavioral clinical care
• Maintains working knowledge of health care environment as it relates to clinical programs

Qualifications Licensure and Certifications:

• BA Degree required.
• Doctoral Degree in Behavioral Health field and extensive related clinical and administrative experience preferred.
• Licensed Clinical Social Worker (LCSW) or Licensed Psychologist with appropriate clinical background required.
• Current on professional CME requirements
• Must have a minimum of 3 year of prior experience in community clinic, preferred.

Skills and Abilities:

• Knowledge of clinical objectives, programs, methods, procedures, and standards within area of expertise
• Skill in developing and implementing new strategies and procedures
• Ability to use independent judgment and to manage and impart information to a range of clientele and/or media sources
• Knowledge of related accreditation and certification requirements
• Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments
• Ability to foster a cooperative work environment
• Outstanding interpersonal and community relations skills and the ability to communicate and work effectively within a diverse community

Top benefits or perks: As a team member at South Central Family Health Center, you'll enjoy competitive wages and generous benefits:

• Benefits: Health Care, Dental, Vision, and Life Insurance
• 403 (b) Retirement plan
• Education Reimbursement Career development: Entry-level employees have opportunities to work in management, HR or other areas of the company.