Group Operations Manager

Key Responsibilities Manage one or more major operations segments for a site, region, or product line within the bank's internal operations. Identify, analyze, and resolve complex problems related to product lines, ensuring compliance with policies, and identify opportunities to improve process performance and operating efficiency. Supervise day‑to‑day activities of employees such as executing transactions. Oversee all areas of leasing property tax operations, ensuring business personal property tax returns, assessed values, and tax bills are processed accurately and timely. Manage property tax application and reporting, drive process improvements, and support a collaborative team environment across multiple locations. Serve as a key point of contact for cross‑functional communication, system access approvals, and operational consistency. Requirements Strong knowledge of business personal property tax processes, including returns, assessed values, and tax bill administration. Experience managing property tax applications, including enhancement requests, user acceptance testing, and production implementation. Ability to develop and distribute reports that support team productivity, quality control, and system accuracy. Demonstrated success in streamlining processes to improve operational efficiency and effectiveness. Strong leadership and communication skills, with the ability to foster collaboration across multiple locations and teams. Experience assigning responsibilities and developing associates to expand skills and capabilities. Ability to ensure processes are in place to provide locations with necessary filing, billing, and documentation support. Strong organizational skills and attention to detail, with the ability to manage multiple priorities effectively. Experience approving and managing access requests for archival applications, SharePoint sites, logs, and shared drives. #J-18808-Ljbffr Jobtailor