OMNI System Controller
Omni Air International
Omni System Controller
Omni Air International is a private airline providing tailored passenger and government charter services. We're committed to exceeding expectations, with satisfaction and safety as our measure of success.
We pride ourselves on providing our employees a work experience built on family values. Our employee's contributions impact the lives of passengers on a daily basis. Our comprehensive benefits package is designed with you in mind. Medical, dental, vision, company paid life insurance, 401K with company match, employee assistance program and more!
Essential duties and responsibilities include overseeing and coordinating all day-to-day airlines activities, coordinating flow of operational information to all departments and stations for use in planning, monitoring, maintaining and addressing issues with on-time performance, baggage handling, flight irregularities and caliber of service, responsible for airline recovery plans during times of disruption to the flight schedule and directing staff in irregular operations handling (diversions, cancelled flights, over-sale, delays, etc.), analyzing future airline operations and assigning/routing aircraft to ensure all operational needs are fulfilled, updating and publishing aircraft schedules communicated to the rest of the airline, communicating all aircraft movements to the customer, down-line stations, and throughout the company, preparing daily operational reports to communicate on-time performance and delay metrics, responsible for enforcing and demanding compliance with all company rules, regulations, and directives, maintaining complete knowledge and familiarity with all terms and conditions of company contractual obligations, with particular emphasis on passenger service, control handling and care of passengers originating, transiting, and terminating on any company flight; including manifest handling-preparation for crew and passengers, APIS reports and general declarations, assisting company employees and passengers, assuring needs are taken care of; i.e., onward connections, hotel reservations, ground transportation, etc., facilitating handling of lost and damaged property, and accomplishing such other duties as may be assigned by the vice president of system control or manager of system control.
Qualifications include proficient computer skills in Microsoft Office required, ability to sit for long periods of time, willingness to work 12-hour shift schedule including evening, weekends, and holiday, organization and detail-orientation, excellent oral communication and phone etiquette skills, excellent customer service and organizational skills, display professional conduct, ability to pass a 10-year background/criminal check and pre-employment drug screen, and legally authorized to work in the United States for any employer without sponsorship.
Education and experience include high school diploma or GED, 2-3 years of airline operations experience, aviation degree and/or dispatcher license preferred, stand 5%, walk 5%, sit 90%, lift up to 50 lbs, ability to handle numerous activities at once and complete in a timely manner, work with limited supervision and possess an impeccable attention to detail, excellent customer service and organizational skills required, ability to identify and resolve problems in a timely manner, gathering and analyzing information skillfully with significant detail, ability to make decisions which impact the department's credibility, and services, ability to compose letters, outlines, memoranda, and basic reports.
Drug Free Workplace, Equal Opportunity Employer M/F/Disability/Veterans/VEVRAA Federal Contractor/Sexual Orientation/Gender Identity. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Military and civilian service alumni are encouraged to apply.
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