Retail Assistant Manager

Retail Assistant Manager

The Retail Assistant Manager is responsible for overseeing the daily operations of the retail location, as directed by the Retail Store Manager. Works closely with Director of Retail Sales to coordinate and determine the most cost-effective backroom processes, and to gather the best sales team possible. Serves as a positive role model by providing training and developing the skills of employees and clients. Addresses customer needs by immediately resolving conflict and inspiring long-term customer relationships.

Knowledge, Skills and Abilities: 1. Basic judgment skills to determine merchandise/donation value. 2. Ability to communicate both orally and in writing. 3. Advanced math skills, including basic accounting and cash control procedures. Primary Duties: 1. Responsible for attaining sales quota for store by maximizing production and sales from store operations. 2. In the absence of the Retail Store Manager, knowledgeable and able to manage all store activities in an orderly and professional manner as to ensure maximum customer satisfaction and to provide security and protection of donated merchandise. 3. Works and supervises production functions such as: receiving donations, issuing receipts, sorting, and selecting merchandise, pricing and marking items and performing other production functions as determined by the Director of Retail Sales. 4. Ensures merchandise is placed on sales floor effectively and that customer service is provided. Maintains a pleasant and polite customer service experience. 5. Responsible for accuracy of banking procedures. 6. Handles cash register functions and transactions including, sales, voids, correct pricing, and giving receipts to customers. Ensures that all cashiers are promoting the Roundup Program by asking each customer that comes through checkout if they would like to donate. 7. Assists in performing all necessary personnel functions as determined by company policies and procedures including record keeping, scheduling, payroll management, monthly budget, disciplinary functions, evaluations, and training. 8. Responsible for performing and supervising housekeeping duties. These duties include but are not limited to cleaning and straightening of the sales floor and production areas by sweeping, mopping, washing and/or dusting as needed. 9. Attends all loss prevention/safety meetings and promotes a safe environment for employees, clients, and customers. Responsible for learning the material, training subordinates, enforcing all policy, procedures, and audit requirements relative to the meetings. 10. Performs necessary record keeping and reporting of money, sales, and production in an accurate and timely manner. This includes, but not limited to, the correct operation and utilization of the Point-of-Sale (POS) equipment. All issues, problems or concerns with the POS system are reported immediately to the Director of Retail Sales. 11. Enforces and effectively communicates company policies and procedures to all employees. 12. Maintains a high level of confidentiality. 13. Responsible for all other duties as assigned.

Additional Requirements: 1. Supports the mission and vision of Goodwill Industries of Mississippi, Inc. 2. Open availability. 3. Ability to transfer to other working locations, as directed by management. 4. Maintains a valid driver license. 5. Working knowledge of computers, including the Microsoft Office Suite. 6. Promotes and demonstrates ethical practices in all activities. 7. Promotes a safe work environment and follows all CARF requirements. 8. Ability to pass alcohol/drug screenings, criminal background check and any insurance driving record check.

Don't miss this chance to enhance your experience in a production environment while enjoying competitive pay and a comprehensive benefits package.

• Weekly pay
• $5 prescription drugs
• $5 doctor's visit copays
• Free teledoctor service
• Free counseling services
• Life insurance included
• Vision insurance included
• Dental insurance included
• Vacation and holiday pay
• Scholarship Opportunities
• 401(k) retirement plan
• Free legal services
• Our unbeatable employee discount program

Apply now so we can hold a spot for you. We can't wait to talk to you! Your ?nin team Apply Now Category Customer service & call centers Pay Rate $14.00 an hour