Project Manager
Keylent Inc
Project Manager
Job Role: ITSM (SMO) Client Facing Role
Job Location: Oklahoma City, USA (Work from client location)
Skill: ITIL foundation
Responsibilities:
- Very good communication skills
- Authoritative role as requires to directly interact with client –VP's, Directors and CIO
- Very good understanding of all of the ITIL processes
- Experience of more than 12 years
- ITIL 4 certified
- Understanding of Metrics, Availability and Capacity handling
- Handling Escalations and problem solving
- Willingness to learn quickly and take ownership of situations requiring immediate resolutions
- Able to write workflows, SOPs, drive SMO activities at positive level
Vacancy posted 3 days ago
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