IT Operations Director - Service Desk & ITIL Leadership
Pennant Group , Inc.
Pennant Group is seeking an IT Director of Operations to lead Service Desk, Field Services, ITSM, and Change Control. You will drive operational excellence, standardization, and automation across offices, centers, remote workers, and operating locations. Responsibilities include shaping the IT operations roadmap, overseeing incident response, and partnering with security, finance, and HR to improve service quality, user experience, and cost efficiency. #J-18808-Ljbffr
- ...Service Desk Supervisor **This position is onsite in our Winston-Salem... ...within the Service Desk operations. The main responsibility of... ...opportunities, and work with leadership to develop and execute service... ...Agreements (SLAs) and follow ITIL processes Anticipate escalations...SuggestedWork at office
$115k - $130k
...seeking an experienced Manager, IT Operations to oversee our technology... ..., outsourced IT support, and service providers. This opportunity is... ...technical expertise with operational leadership to keep services reliable,... ..., monitor vendor and service desk performance, and hold...SuggestedFor contractorsCasual workRemote workMonday to FridayAfternoon shift- ...a global professional services company with leading capabilities... ..., Technology, and Operations services, all powered... ...strategic account leadership with operational governance... ....Oversee the ITIL-aligned service management... ...Skills:Minimum 10+ years in IT infrastructure operations...SuggestedContract workWork experience placementFor subcontractorLive inWork at officeLocal areaNight shift
$38 - $43 per hour
...Position: IT Help Desk Manager Compensation: $ 38 - 43 /hour,... ...leader who enjoys balancing team leadership with hands-on technical... ...oversee day-to-day help desk operations, guide Tier 1 and Tier 2 support... ...help ensure a high level of service across a busy user...SuggestedWeekly payFull timeTemporary work$114.5k - $160k
Build the future of Service Desk operations by leading the team that transforms strategic vision into... .... You'll manage Program Managers and IT engineers delivering program entitlements... ...job responsibilitiesProgram Portfolio Leadership:Own end-to-end delivery of concurrent...SuggestedFull timeTemporary workSeasonal workFlexible hoursDay shift- JOB TITLE: Director of Operations - Product & Software SupportFLSA STATUS: ExemptDEPARTMENT... ...processes, procedures, and service standards.Monitor ticket... ...assurance teams, and leadership.Track, report, and improve... ...systems.Familiarity with ITIL principles and service...Full timeWork experience placement
- ...Description: The Service Desk Manager leads the team... ...problem, not just an IT problem. Essential... ...Run daily service desk operations across all partner practices... ..., in terms leadership and practices can act... ...working knowledge of ITIL-based incident, request...Permanent employmentWork experience placementShift work
- ...an alternative application process. Director of Training, Learning and Development... ...of the Training Department and provide leadership, vision and strategic direction to ensure... ...Maintenance Coordinators and Instructors, Bus Operation Instructors, and Training Coordinators...Full timeApprenticeshipWork at officeLocal areaTrial period
- ...timely and accurate manner. Plans and coordinates the daily operations of Surgical Services Areas. Position Requirements * Earned a nursing diploma... ...to include the informatics process. * Demonstrates leadership abilities and positive communication skills * Attains certification...Immediate startFlexible hours
- ...mission and vision of the YMCA of Middle TN, the Executive Director of Talent and Leadership Development (ED of TLD), provides strategic leadership to... ...for and commitment to the YMCA’s mission, with a strong service-oriented mindset Excellent interpersonal, verbal, and...Work at officeWeekend workAfternoon shift
$145k - $205k
...people leaders so they can build high-performing teams and help every Affirmer do the most impactful work of their career. As our Leadership Development Manager, Emerging and New Leaders, you'll shape how aspiring, first-time, and newly hired people leaders build the...Work at officeImmediate startRemote workFlexible hours- ...ENFRA LLC is seeking a Data Center Operations Manager to lead on-site mechanical field operations for large data center projects. You... ...in data center or mission-critical environments, with proven leadership of field teams and strong project coordination skills. #J-18...
- ...admired, we rely on trust, shared leadership, open communication,... ...Job Summary: Leads enterprise service delivery strategy and operational governance across the service desk and field delivery functions.... ...7–10 years of experience in IT service desk or technical operations...For contractorsWork experience placement
$134.5k - $265.1k
Position Summary Learning Business Process as a Service (LBPaaS) helps enterprises operate and continuously improve learning programs through... .... We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship....Local areaVisa sponsorship$150k - $180k
...workflows. Our platform helps IT teams move from reactive... ...adoption, employee experience, and operational efficiency. Nexthink has... ..., End User Computing teams, Service Desk leaders, and IT Operations... ...Procurement, and executive leadership.Evangelize Nexthink’s value...Work at officeImmediate startRemote workFlexible hours- ...certifications, and workforce transformation services, all built around measurable business and... ...profile and thresholds support it.You Are:An experienced federal sales professional... ..., and client needs) back to LearnVantage leadership to sharpen offerings and go-to-market...Contract workWork experience placementLive inWork at officeLocal area
- ...Audio Visual Supervisor to lead hotel AV operations at the Renaissance Nashville. The role... ...ensures equipment readiness, and upholds service standards for conferences and events. The... ...background and at least 1 year of team leadership, plus strong organization and communication...Full time
- ...The Gardner School seeks a District Support Director to provide district-wide operational and leadership support across multiple schools. Reporting to the District Manager, you will help ensure operational consistency, strong execution, and a high-quality experience for...
- ...software development ~5+ years of experience delivering and operating large-scale, highly-available distributed systems ~5+ years... ...in a clear, concise manner to all audiences including senior leadership ~ Results driven; thrives in a development environment that...
- ...resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge... ...world. As a Mechanical Construction Technical Services Specialist Lead , you will Provide leadership and guidance in resolving in-progress issues, discrepancies...For contractorsFor subcontractorRemote workHome office
$70k - $100k
...challenged to grow. As a top 5 financial services agency and top 10 overall production... ...office, team members can also advance into leadership positions such as Customer Service... ...Agent, you are vital to our daily business operations and customers’ success. You grow our...Full timeFor contractorsWork at officeFlexible hours- ...Popular provider of help desk software Industry Internet... ...Information Technology & Services Technology Internet... ...experience and in reimagining operations in an AI-native world. The Head... ...application in product features. Leadership skills are essential, as the...
$146.3k - $306.4k
...~5+ years of experience delivering and operating large-scale, highly-available distributed... ...manner to all audiences including senior leadership ~ Results driven; thrives in a... ...with AI embedded across our products and services, we help customers turn that promise into...Temporary workFlexible hours$104.1k - $155.4k
...project schedules- Report on engineering project updates to Senior Leadership, planning, and execution teams- Provide Inputs and support on... ...improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development,...Full timeTemporary workApprenticeshipSeasonal workWork at officeFlexible hours- ...learning and training service, built on a $1 billion... ...Learning (instructor-led IT training and vendor-authorized... ...with a Managing Director as you are presenting a... ...understand how Accenture operates, how Diamond Account... ...account management, sales leadership, or new logo...Work experience placementLive inWork at officeLocal area
$91.85k - $126.29k
...maintaining accountability for operational and financial performance.... ...customers, contractors, Sales, Service, Applications, Operations,... ...Continuous Improvement & Leadership Drive process improvements... ...Foundational understanding of IT infrastructure and system integration...Temporary workFor contractorsWork at officeLocal areaRemote workRelocation- ...Visual Edge IT is seeking a strategic and results-driven Director, MSP Security to lead and grow our Managed Security Services practice. This executive-level... ...vision, strategy, and operational excellence of our security... ...of cybersecurity leadership, managed services experience...
- ...alternative application process. Front Desk Supervisor Front Office Full Time... ...experiences, and meaningful service come together effortlessly. The... ...while supporting the daily operations of the Front Desk. This hands-on leadership position is responsible for guiding...Full timeTemporary workLocal areaShift workDay shiftAfternoon shift
$83k - $166.1k
...will partner closely with engineering, operations, and business stakeholders to evaluate... ...business recommendations to stakeholders and leadership.Preferred QualificationsBachelor's... ...with AI embedded across our products and services, we help customers turn that promise...Temporary workFlexible hours$169.8k - $355.4k
...following languages: EnglishAs the Director in OCI, you will provide leadership to multiple teams tasked with... ...in managing large-scale critical service.Demonstrated expertise in strategic... ...implications for revenue and long-term operational success.Experience in Networking...Temporary workFlexible hours
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