Software Engineering Manager

Role Description

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineering Manager within PNC's Tempus Technologies organization, you may be based in a remote location.

Tempus Technologies is seeking a highly collaborative and technically skilled Software Engineering Manager to lead our Test Automation and Quality Engineering efforts. This role combines hands-on technical leadership with people management, focusing on building scalable automation frameworks, advancing AI-driven testing practices, and fostering a high-performing engineering team.

The ideal candidate is passionate about modern quality engineering practices, thrives in a fast-paced environment, and enjoys mentoring others while actively contributing to technical solutions.

Key Responsibilities:

• Leadership & Team Management
  • Lead, mentor, and develop a team of automation engineers through regular one-on-one meetings
  • Drive employee growth through coaching, feedback, and performance management processes
  • Foster a collaborative, inclusive, and high-accountability team culture
  • Manage hiring, performance reviews, and employee lifecycle decisions
  • Ensure team availability, engagement, and strong communication practices
• Delivery & Execution
  • Own and manage the test automation product backlog, ensuring alignment with business priorities
  • Facilitate bi-weekly planning sessions for automation initiatives
  • Oversee and support execution of UI, API, and performance testing efforts
  • Maintain accountability for timely and high-quality delivery of automation solutions
• Cross-Functional Collaboration
  • Partner closely with development, product, and business teams to:
    • Address failures identified through automated testing
    • Prioritize automation initiatives
    • Expand automation adoption across development teams
  • Participate in town halls, RCA sessions, and product meetings
  • Act as a key advocate for quality engineering practices across the organization
• Technical Leadership
  • Provide hands-on support with UI and API automation development when needed
  • Own and evolve the automation framework and technology stack
  • Promote best practices in test design, observability, and monitoring
  • Drive integration of AI (Generative AI, Prompt Engineering, Agentic AI) into testing and automation workflows
  • Champion continuous improvement in CI/CD pipelines and quality processes

Qualifications

• Strong experience in software development
• Hands-on experience with UI test automation tools (Selenium, Playwright, Cypress)
• Experience with API testing tools such as Postman
• Familiarity with CI/CD tools (Bitbucket, Jenkins, GitHub Actions)
• Experience with performance testing tools such as Apache JMeter
• Proficiency in JavaScript, TypeScript, or Python
• Solid understanding of software testing concepts (Black Box, White Box)
• Experience working with REST APIs
• Exposure to cloud platforms (Azure, AWS, or GCP)
• Experience with containerization technologies
• Passion for automation, monitoring, and observability
• Experience with Prompt Engineering, Generative AI, or Agentic AI
• Ability to incorporate AI-driven approaches into testing and development workflows

Requirements

• Roles at this level typically require a university/college degree, with 5+ years of industry-relevant experience.
• At least 3 years of prior management experience is typically required.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• A robust wellness program with financial incentives
• Paid time off including maternity and/or parental leave, up to 11 paid holidays each year, 9 occasional absence days each year, and between 15 to 25 vacation days each year