Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Hospitality and Guest Experience Manager

$75k - $80k

Compass Group

Salary: $75,000 - $80,000

Other Forms of Compensation:  Benefits offered ​

 

 

Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone’s day. The commitment of our team members to these core principles makes us an industry leader and an employer of choice for hospitality professionals.

Everything we do means more when it’s served with care. The exceptional care and culinary artistry of our team members is nurtured by training, developing, and recognizing our greatest asset – our people. This approach makes the Morrison Living difference. Join us and discover how we build community one meal at a time.

JOB SUMMARY:

The Hospitality and Guest Experience Manager , reporting directly to the Dining Services Director, holds duties related to assisting with day to day operations in a senior living community. The position entails a need for excellent communication skills; ability to multi-task, strong team leadership and ensures superior food and beverage quality and strong customer service skills. HOSPITALTY Mindset is a must!

Key Responsibilities:  

  • Schedules, trains, manages, and develops staff
  • Manages budget and inventory
  • Assists with catering events 
  • Establishes beverage program and seasonal specials

Preferred Qualifications:  

  • Experience managing others - Strong Communicator and demonstrated by ability to interact successfully with a variety of people
  • Excellent computer skills, self-motivation, excellent planning skills and able to make timely and competent decisions
  • Ability to keep track of large inventories and budgets
  • Have a quick grasp on what needs to be done and demonstrates a desire to lead
  • Creativity while not overseeing the attention to detail
  • Working knowledge of the business as well as has knowledge of the market
  • Prefer a college degree and management experience

 

Job Summary

Apply to Morrison Living today!

Morrison Living is a member of Compass Group USA

 

Associates at Morrison Living are offered many fantastic benefits.

 

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

 

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, or copy/paste the link below for paid time off benefits information.

 

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Morrison Living maintains a drug-free workplace.

 

Req ID: 1577950

Morrison Living 

JON DAVIS 

[[req_classification]]

Vacancy posted 25 days ago
Similar jobs that could be interesting for youBased on the Hospitality and Guest Experience Manager in Indianapolis, IN vacancy
  •  ...and contribute to a culture of hospitality. You will act as the NPS liaison for management, analyzing results and driving improvement actions to enhance guest satisfaction. The role emphasizes...  ...policies and deliver memorable experiences for every guest. #J-18808-Ljbffr... 
    Suggested
    Part time

    Hertz-1

    Indianapolis, IN
    2 days ago
  •  ...shuffleboard, we bring people together for fun, memorable experiences. Pins Mechanical Co. is a social gathering...  ...fun, memorable experiences. We are seeking a hands-on Hospitality Manager to oversee the guest experience on the floor and manage daily service operations... 
    Suggested
    Flexible hours
    Shift work

    Pins Mechanical Co.

    Indianapolis, IN
    4 days ago
  •  ...an alternative application process. National Accounts Manager- Foodservice | Hospitality Carmel, IN, US Job Description National Account...  ...~ Bachelor’s degree preferred or equivalent relevant experience. ~5–10 years of national account foodservice sales experience... 
    Suggested
    Work at office

    ADP

    Carmel, IN
    3 days ago
  •  ...Covideo is seeking a Customer Success Manager (CSM) to join our growing team. In this role, you are more than an account manager;...  ...understanding of Covideo’s features and functionalities. Education & Experience: Educational Background: Typically, a bachelor’s degree in... 
    Suggested
    Full time
    Casual work
    Work at office
    Immediate start
    Remote work
    Flexible hours
    Shift work

    Covideo

    Indianapolis, IN
    2 days ago
  •  ...lululemon is seeking a Seasonal Educator for Clay Terrace (through January 2027). The Educator delivers world-class guest experiences, shares top-quality product education, and authentically reflects lululemon’s culture in-store. Key responsibilities include engaging... 
    Suggested
    Seasonal work

    lululemon

    Carmel, IN
    3 days ago
  •  ...winner. Learn more at AllworthFinancial.com. The Head of Client Experience owns the firmwide strategy for how clients experience Allworth...  ...& Growth Programs functions. Partner with Practice Management to train and support teams on CX standards, and with field champions... 
    Full time
    Contract work
    Part time
    Internship
    Work at office
    Flexible hours

    Allworth Financial

    Indianapolis, IN
    5 hours ago
  • $93.1k - $172.9k

    Job DescriptionAs a Customer Success Manager focused on direct tax, you will translate complex...  ...if you have:8+ years of professional experience, with a minimum of 3 years’ experience...  ...following additional benefits: optional hospital, accident and sickness insurance paid 10... 
    Full time
    Local area
    Remote work
    Flexible hours

    Thomson Reuters

    Indianapolis, IN
    4 days ago
  • $98.5k - $172.7k

     ..., Dallas, Philadelphia, Kennesaw)OVERVIEWThe Customer Success Manager, User Engagement is a senior individual contributor position responsible...  ...based on market insights.Ensure consistent customer experience across engagement channels and touchpoints.Demonstrate ownership... 
    Full time
    Traineeship
    Work at office

    Wolters Kluwer

    Indianapolis, IN
    2 days ago
  • $98.5k - $172.7k

     ...Philadelphia, Kennesaw) OVERVIEWThe Customer Success Engagement Manager plays a lead role in managing and driving customer value...  ...degree in related field, specialized training, or equivalent work experience. Experience: 4+ years of experience in Customer Success, Account... 
    Full time
    Work experience placement
    Work at office

    Wolters Kluwer

    Indianapolis, IN
    5 days ago
  • Strive Global in Indianapolis, IN seeks a friendly and organized Front Desk Agent to be the first contact for visitors and clients. You will support daily front desk operations, assist with administrative tasks, and contribute to a smooth, welcoming office environment....
    Work at office

    Alphabe Insight Inc

    Indianapolis, IN
    18 hours ago
  •  ...Subway is seeking team members to deliver a friendly guest experience, prepare and serve fresh food, and maintain a clean restaurant environment. Training is provided; no prior experience is required, and shifts include day, evening, and weekends depending on location... 
    Shift work
    Afternoon shift

    Harri

    Indianapolis, IN
    3 days ago
  •  ...Department: MS_MS Sales and Solutions Team Business Unit: Managed Services Company Description Resultant is an outcomes-focused consulting...  ...amazing support to our clients, greatly exceeding their experience of what anyone else has ever done for them Track client opportunities... 
    Work at office
    Remote work

    Resultant

    Indianapolis, IN
    3 days ago
  •  ...National Account Manager – Foodservice | Bars & Restaurants Location: Carmel, Indiana...  ...bars and restaurants, convenience, hospitality, coffee, office coffee service/office coffee...  ...preferred or equivalent relevant experience. ~5–10 years of national account foodservice... 
    Full time
    Work at office

    Heartland Food Products Group

    Indianapolis, IN
    1 day ago
  •  ...Corporation is seeking an experienced and guest-focused Front Office Manager to lead Front Desk operations and help create exceptional guest experiences from check-in to check-out. We're...  ...Hotels Corporation, we believe hospitality is about creating memorable experiences... 
    Afternoon shift

    General Hotels

    Indianapolis, IN
    1 day ago
  • Levy Restaurants at The Children’s Museum in Indianapolis is seeking a Cashier. You will perform sales transactions, enter purchases into the cash register, make change, and issue receipts. The role includes maintaining cleanliness in service areas and assisting with general...

    Compass Group USA

    Indianapolis, IN
    4 days ago
  •  ...Senior Client Success Manager / vCIO (MSP) ~ Full-time At KSM Consulting, you are bigger, bolder, and brighter. You bring...  ...is extremely important that all Client Success Manager have experience on complex technology projects and understand the kinds of complexities... 
    Full time
    Contract work
    Relocation

    Resultant

    Indianapolis, IN
    3 days ago
  • $80k - $110k

     ...Client Success Manager (Midwest)### Client Success Manager (Midwest)Apply: IN-Remote: Full time: Posted Today: JR108617Marathon Health...  ...delivers a value-based model that enhances the healthcare experience for members and providers, while driving meaningful cost savings... 
    Full time
    Contract work
    Work at office
    Local area
    Remote work

    Marathon Health

    Indianapolis, IN
    1 day ago
  • $73.8k - $218.8k

     ...levels. You are proactive, highly organized, and comfortable managing multiple priorities in a fast-paced environment while using data...  ...Services, and Support to deliver an outstanding customer experience and contribute to customer retention and growth. The Work:... 
    Live in
    Work at office
    Local area

    Accenture

    Carmel, IN
    4 days ago
  •  ...Care Professions is seeking an immediate full-time NCLEX Success Manager for students in the Accelerated BSN Program. Primarily...  ...unencumbered Registered Nurse licensure from a compact state.Experience in assessment of student learning outcomes and remediation strategies... 
    Full time
    Immediate start
    Remote work
    Monday to Friday
    Flexible hours

    Grand Canyon University

    Carmel, IN
    1 day ago
  •  ...Greenlight Re) The Role We’re looking for a Customer Success Manager (Implementation Lead) to drive successful deployments and long...  ...customers and internal teams. Who We’re Looking For 6-15 years of experience in Project Management, Customer Success, or Implementation... 
    Remote work
    Worldwide

    PAXAFE

    Indianapolis, IN
    2 days ago
  • $78k - $84k

     ...people and products. With over 35 years of experience and a global presence, we empower our...  ...At 3E, we're seeking a Customer Success Manager who can transform customer relationships...  ...Voluntary supplemental benefits (Accident, Hospital Indemnity, Critical Illness) 3E is... 
    Work experience placement
    Currently hiring
    Work at office
    Remote work

    3E Company

    Indianapolis, IN
    1 day ago
  • $20 - $25 per hour

     ...Customer Experience Supervisor As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by...  ...Responsibilities: Customer Service & Sales - Acts as a role model for the Manager on Duty program while directing customer service activities... 
    Hourly pay
    Worldwide
    Shift work

    JCPenney

    Indianapolis, IN
    4 days ago
  •  ...Head of Client Experience About the Company Travel company delivering exceptional...  ...those with a background in the travel, hospitality, or related industries. The role requires...  ...record in leading service operations, managing escalated customer concerns, and a strong... 
    Remote work

    Confidential

    Indianapolis, IN
    1 day ago
  •  ...A compassionate service provider in Indiana is seeking a Guest Relations Associate to ensure exceptional customer service at funeral...  ...assistance, and maintaining a peaceful service environment. Prior experience in customer service is preferred. This role offers flexible... 
    Flexible hours

    Buchanan Group

    Indianapolis, IN
    5 days ago
  • $500 per month

     ...Front Desk SupervisorPyramid Global Hospitality is a leading hospitality management company with a portfolio of more...  ...hospitality career or bringing years of experience, you'll find opportunities to...  ....Our commitment to associates, guests, owners, and the communities we serve... 
    Relocation package
    Flexible hours
    Shift work
    Night shift

    Pyramid Global Hospitality

    Carmel, IN
    5 days ago
  • $123.1k - $186.3k

     ...the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion. Coordinate all deliverables the...  ...delivered through the Signature offer. Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning... 
    Work at office
    Flexible hours
    3 days per week

    Salesforce

    Indianapolis, IN
    1 day ago
  •  ...Customer Success Manager Remote (Central Time) | SaaS | Field Service Technology Help Home Service Businesses Scale Smarter...  ...profitability processes What We're Looking For ~2-4 years of experience in Customer Success, Account Management, Implementation, or... 
    For contractors
    Remote work

    Sera Systems

    Indianapolis, IN
    2 days ago
  • $48.87k - $50k

     ...Communities to Transform Lives.” POSITION OVERVIEW The Customer Experience Manager leads efforts to create exceptional experiences for...  ...leadership, property management, assistant management, or a hospitality-related role with direct reports. Be a self-starter with a... 
    Temporary work
    Work at office

    Birge & Held Group LLC

    Indianapolis, IN
    3 days ago
  • $15 per hour

     ...free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced...  ...service experience; ensuring that each guest has a fast, friendly check out...  ...service score goals provided by the District Manager. Responsible for leading front end operations... 
    Hourly pay
    Local area
    Flexible hours
    Night shift
    Weekend work
    Afternoon shift

    Five Below

    Indianapolis, IN
    1 day ago
  •  ...professional with a passion for hospitality? Join our team as a Front...  ...in delivering exceptional guest service. With your high energy...  ...and create memorable experiences for our valued guests. Take...  ...winning, full-service hospitality management company overseeing hotels, restaurants... 
    Night shift

    Davidson Hospitality Group

    Indianapolis, IN
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Hospitality and Guest Experience Manager. Be the first to apply!