Delivery Driver - Saugatuck, Michigan

Delivery Driver - Saugatuck, Michigan

JARS Cannabis is more than just your average cannabis brand and retailer. We are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders of our industry while creating an inclusive workplace environment fueled by creativity, community, and collaboration.

About the Role

A JARS Delivery Driver is the face of JARS on the road. You are responsible for transporting cannabis orders from our retail store directly to our customers' doors in a safe, compliant, and timely manner. This role requires someone who is comfortable spending a significant portion of their shift behind the wheel, navigating routes efficiently while maintaining the highest standards of professionalism and regulatory compliance.

Job Duties

• Pick up completed orders from the dispatch team and deliver to customers in an efficient and timely manner
• Follow all state and CRA (Cannabis Regulatory Agency) compliance rules and policies during every delivery
• Verify customer identification and information upon delivery per CRA rules and regulations
• Accurately verify cash amounts and collect payment during transactions when applicable
• Review orders before and after delivery to confirm they are complete, correctly charged, and the customer is satisfied
• Maintain timely and effective communication with the dispatch team when issues arise while on the road
• Manage all documents associated with cannabis delivery, ensuring manifests are completed and returned ready for filing
• Promote JARS customer perks including the Loyalty Program, referrals, and promotions
• Escalate customer issues to upper management when appropriate
• Maintain a positive, caring attitude and treat customers and co-workers with respect
• Follow all JARS company policies and procedures in all on-the-job interactions
• Work scheduled shifts and adhere to the company's attendance policy

Requirements

• Must be 21 years of age or older
• Valid driver's license required
• High school diploma or GED required
• Minimum 1 year of customer service experience in a retail, sales, or hospitality environment
• Minimum 1 year of delivery experience preferred, but not required
• Familiarity with cannabis strains and applications preferred
• Ability to handle fast-paced situations and multi-task effectively
• Exceptional interpersonal, communication, and customer service skills
• Comfortable with prolonged driving and extended time on the road
• Basic math skills required

Company Provides

• Company vehicle (unmarked)
• GPS and vehicle safety system
• Company cell phone (for delivery use only)

Work Schedule & Physical Demands

• Significant time driving to and from customer locations and the retail store
• Frequent contact with customers during deliveries
• Varied hours including days, evenings, nights, weekends, holidays, and events as needed
• 8, 10, and 12 hour shifts available

Why JARS Cannabis?

At JARS Cannabis, our values of Impact, Daring, Nimble, Playful, and Gritty are at the heart of everything we do. We are a community - not just a retailer - and we offer a supportive, dynamic environment where you can grow your career and make a real difference.

Employee Benefits

• Free Employee Assistance Program
• Health, Dental & Vision Insurance (full-time employees only)
• 401(k) Plan
• Paid Time Off & Holiday Pay (select holidays)
• Employee Discount
• Monthly Bonus Incentives
• Internal Growth Opportunities
• Voluntary Life Insurance & Supplemental Medical Insurance
• Bereavement Time Pay
• Parental Leave

JARS Cannabis is proud to be an Equal Opportunity Employer. JARS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law.