Help Desk Specialist: Friendly Tech Support & Quick Resolutions

Community Financial System, Inc. is seeking a help desk technician to provide first-level support via phone and ticketing systems across our Upstate NY footprint. You will troubleshoot software and hardware, guide users through solutions, and escalate complex issues while maintaining strong customer service and adherence to SLAs. The role requires at least a high school diploma or GED, with 2+ years in a help desk or related role. #J-18808-Ljbffr Community Financial System, Inc.