TRAINING SPECIALIST
Defense Health Agency
Summary About the Position: This position is located in the Defense Health Agency (DHA) under the policy guidance and direction of the Assistant Director for Healthcare Administration and Operations (AD-HCA&O) - Business Operations, and is located in Falls Church, VA. Recruitment or relocation incentives may be authorized for highly qualified candidates. Salary negotiation may be available for those candidates who are new to Federal service. Responsibilities Manages and coordinates technical training programs, establishing policies and procedures for professional development and ensuring integration of approved curriculum across the organizations. Oversees training compliance and conducts outreach and education efforts, including workshops, provider lectures, in-services, and departmental training activities. Coordinates meetings with clinicians and staff to define training needs and requirements in support of performance-based training programs. Designs and develops interactive curriculum and training programs for face-to-face and web-based delivery using the Planning, Analysis, Design, Development, Implementation, and Evaluation (PADDIE) model. Conducts analyses to evaluate training effectiveness and identify performance gaps, recommending improvements to enhance clinician workflow, patient safety, and program outcomes. Evaluates the effectiveness of DHA and AD-HCA programs for process improvement and modifies training as needed. Supports delivery of assigned training and learning activities, completing work designed to build the competencies required for full-performance instructional duties. Conducts routine instructional tasks under supervision, consulting with the supervisor on unusual technical problems and ensuring completed work meets objectives. Performs structured developmental assignments to gain experience in instructional design and training program management. Requirements Conditions of Employment Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. Current Civilian Employees of the Defense Health Agency (DHA) Current Permanent Department of Defense (DoD) Civilian Employee Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Executive Order (E.O.) 12721 Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Appropriated Fund Instrumentality (NAFI) Non-Department of Defense (DoD) Transfer Office of Personnel Management (OPM) Interchange Agreement Eligible People with Disabilities, Schedule A Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 To Qualify for GS-11: In order to qualify, you must meet the experience and/or education requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience that demonstrates the ability to perform developmental training support, instructional assistance, and learning program tasks under closer-than-normal supervision. Experience includes completing structured assignments designed to build competencies in instructional design, training delivery, and program evaluation; assisting with the development of training materials; and supporting routine training program functions. Experience also includes consulting with supervisors or higher-grade personnel on unusual technical issues, performing work that is reviewed for accuracy and achievement of objectives, and applying established instructional methods while gaining experience toward full-performance duties. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-9). OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher- level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Human Resources Management or other related field. (Transcripts are required) OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. To Qualify for GS-12: In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience that demonstrates the ability to perform full-performance training program management, instructional systems design, and learning evaluation functions. Experience includes coordinating and managing technical training programs; establishing policies and procedures for professional development; and directing the design, development, and evaluation of training courses. Experience also includes conducting validity and reliability studies; analyzing training data to identify performance gaps; developing new approaches, methods, or techniques; and providing expert guidance to instructors, training specialists, and organizational leaders. Work reflects responsibility for independent planning, executing, and evaluating training strategies that affect clinician workflow, patient safety, and organizational mission outcomes. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11). Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: Additional Information Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. This position requires a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest. In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest. Direct Deposit of Pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. Recruitment or relocation incentives MAY be authorized for highly qualified candidates. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit for more information. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. Permanent Change of Station (PCS) allowances may be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government Interest. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here:
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