AMA Certified Medical Assistant

Job Summary: This role provides essential office support by implementing and maintaining administrative systems, procedures, and policies, while overseeing various administrative projects. The position ensures smooth front office operations and manages supply procurement efficiently. It serves the needs of healthcare associates, physicians, and patients within a regional healthcare setting in the Midwest.

Essential Responsibilities: Perform all typing and copying tasks for the department, including creating forms, maintaining menu systems, and preparing reports, minutes, and communications for physicians and hospital staff. Complete all word processing and correspondence promptly and accurately. Ensure requested correspondence is completed by the scheduled due date unless otherwise directed by the Office Manager. Manage phone communications by answering calls, retrieving voicemails, and initiating contact or paging for physicians and departmental associates as needed. Provide coverage for front office phones when unavailable. Maintain accurate filing and copying of patient and non-patient related documents and correspondence. Offer constructive feedback to improve front office efficiency and effectiveness.

Education: Graduation from an accredited Medical Assistant Program or an accredited Nursing Program is required.

Experience and Requirements: Prior experience in a medical office environment is preferred. Strong organizational and communication skills are essential. Ability to multitask and work collaboratively in a fast-paced healthcare setting is important.

Work Shift: First shift, full-time, Monday through Friday, 6:30 AM to 3:30 PM. Scheduled weekly hours: 40.