Resident Services Senior Consultant (Remote)

About the Role The Next-Gen SIEM Senior Resident Consultant is an embedded technical advisor who partners closely with strategic customers to maximize the value of their CrowdStrike Next-Gen SIEM investment. This role combines technical expertise with strategic consulting to drive successful Next-Gen SIEM adoption, optimization, and ongoing operational excellence. The senior resident consultant is responsible for the planning, deployment, implementation, and operational support of the customer’s Next-Gen SIEM environment. What You’ll Do Customer Partnership & Strategy: Serve as the primary technical advisor for assigned strategic customer accounts, develop and maintain trusted advisor relationships with customer security teams and leadership, understand customer security operations workflows, use cases, and business objectives, mentor customer teams on SIEM best practices and threat hunting techniques. Technical Implementation & Optimization: Guide customers through Next-Gen SIEM deployment, configuration, and integration; optimize data ingestion strategies and log source configurations; design and implement custom detection rules, correlation searches, and use cases; develop dashboards, reports, and visualizations tailored to customer requirements; assist with migration of detection content from legacy SIEM platforms (Splunk, QRadar, etc.); perform health checks and platform optimization reviews; troubleshoot complex technical issues and coordinate with engineering teams as needed. Track and report on key performance indicators and success metrics. Identify opportunities for automation and workflow improvements. Contribute to internal knowledge base and best practices documentation. Mentor new consultants on the team and ensure their enablement. What You’ll Need Technical Skills: 8+ years of experience in security operations, SIEM administration, or security engineering; familiarity with at least one major SIEM platform (Next-Gen SIEM, LogScale, Splunk, QRadar, Sentinel, Chronicle, etc.); understanding of query languages (SQL, SPL, KQL, CQL, or similar); experience with detection engineering and correlation rule development; knowledge of common log sources (Windows, Linux, network devices, cloud platforms); familiarity with scripting/automation (Python, PowerShell, Bash); understanding of cloud security (AWS, Azure, GCP, OCI); familiarity with endpoint detection and response (EDR) concepts; proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. Soft Skills: Exceptional communication skills with ability to explain technical concepts to varied audiences; strong presentation and training delivery capabilities; self‑motivated with excellent time management and prioritization skills; customer‑focused mindset with commitment to driving customer success; ability to work independently in a remote/embedded environment; strong problem‑solving and analytical thinking abilities. Additional Requirements: This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment. Bonus Points Familiarity with several major SIEM platforms (Next-Gen SIEM, LogScale, Splunk, QRadar, Sentinel, Chronicle, etc.) Experience with CrowdStrike Falcon platform and Next-Gen SIEM CrowdStrike certification (CCFA, CCFH, or similar) Previous consulting or customer‑facing technical role experience Industry certifications (CISSP, GCIA, GCIH, CEH, or similar) Experience with SOAR platforms and security automation Knowledge of threat intelligence platforms and frameworks Benefits of Working at CrowdStrike Market leader in compensation and equity awards; comprehensive physical and mental wellness programs; competitive vacation and holidays for recharge; paid parental and adoption leaves; professional development opportunities for all employees regardless of level or role; employee networks, geographic neighborhood groups, and volunteer opportunities to build connections; vibrant office culture with world‑class amenities; Great Place to Work Certified™ across the globe. We are proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy‑related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions—including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, layoffs, return from lay‑off, terminations and social/recreational programs—on valid job requirements. CrowdStrike participates in the E‑Verify program. Right to Work CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $100,000–$155,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401(k) and paid time off. We look forward to receiving your application. #J-18808-Ljbffr CrowdStrike Holdings, Inc.