Software Engineer II, Managed Platform Services

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.About the Role:We are seeking talented Software Engineers to design, build, and scale Crusoe Cloud’s customer-facing platforms and managed services. Your work will focus on delivering a world-class customer experience, empowering users to unlock the full potential of Crusoe Cloud through innovative and reliable cloud products. This is a full-time position.What You'll Be Working On:Building Foundational Infrastructure: Build and scale core infrastructure services that manage critical resources within our cloud platform. This involves designing, developing, and deploying robust and reliable systems from the ground up.Scalable Design: Design highly scalable, durable, and reliable platform services that prioritize ease of use.Cross Functional Collaboration: Lead projects that require collaborating with engineering, cloud support, site reliability, and product teams to assess tools, frameworks, and solutions that align with both customer and operational needs.Innovation: Implement features that differentiate Crusoe Cloud, focusing on operational efficiency, low-touch adoption, turn-key AI services, and scalability.Component ownership & refactoring: Own the end to end development and maintenance of specific software modules and service components. Proactively identify and execute refactoring opportunities to improve code modularity, readability, and long term maintainability.Full lifecycle feature development: Design, develop, and deploy complex features that span the entire software development lifecycle. Translate high level business requirements into technical specifications, ensuring solutions are scalable and integrated seamlessly into the existing cloud architecture.Architectural design for new features: Lead the design phase for new functionality by creating simple, elegant solutions for difficult technical problems. Utilize advanced knowledge of software design patterns to minimize system complexity and prevent technical debt.Operational excellence & risk mitigation: Identify and mitigate visible technical risks and roadblocks within project workstreams. Enhance the team’s operational health by automating manual processes and improving monitoring, logging, and alerting systems for production services.Advanced troubleshooting & root cause analysis: Independently diagnose and resolve intricate software failures and performance bottlenecks. Conduct root cause analysis on production incidents and implement systemic fixes to prevent recurrence across the component's lifecycle.Mentorship & knowledge sharing: Accelerate the onboarding of new teammates by providing technical training on team-specific software and development processes. Act as a peer reviewer for code review, offering constructive feedback to ensure high quality output across the team.Performance tuning & optimization: Analyze component level performance metrics to identify latency issues or resource inefficiencies. Implement optimizations in data handling and algorithm logic to ensure high availability and a seamless customer experience.What You'll Bring to the Team:Cloud Expertise: Proven ability to design and scale fault-tolerant distributed systems and develop managed cloud services.Technical Proficiency: Strong fundamentals in microservices and infrastructure technologies like Docker, Kubernetes, Terraform, and CI/CD systems. Experience with observability principles and technologies, e.g., time-series databases, log aggregation, distributed tracingCustomer-Centric Mindset: A passion for creating intuitive, high-quality solutions that directly impact customer success and satisfaction.Collaboration Skills: Ability to work with cross-functional teams to align priorities and deliver customer-first solutions.Communication Skills: Exceptional ability to articulate complex ideas and align technical solutions with customer needs.Team Leadership: Mentor engineers, enhance hiring practices, and contribute to building a strong, inclusive engineering culture.Professional Experience: 3-5 years of software development experience, including programming with modern compiled languages such as Go, Rust, Java, or C++.Education: A bachelor’s degree in Computer Science, Computer Engineering, or related fieldBenefits:Industry competitive payRestricted Stock Units in a fast growing, well-funded technology companyHealth insurance package options that include HDHP and PPO, vision, and dental for you and your dependentsEmployer contributions to HSA accounts Paid Parental Leave Paid life insurance, short-term and long-term disability Teladoc 401(k) with a 100% match up to 4% of salaryGenerous paid time off and holiday scheduleCell phone reimbursementTuition reimbursementSubscription to the Calm appMetLife LegalCompany paid commuter benefit; $300/monthCompensation RangeCompensation will be paid in the range of up to $140,000 -$165,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.LocationSan Francisco, CA - USEmployment TypeFull timeLocation TypeOn-siteDepartmentCloud Engineering