Shop Foreman

Job Title

As a family owned company, we value the things that make a family successful: commitment, compassion, hard work, a unified vision, and a desire for each other to succeed. RWC Group is committed to the long-term development of our team members.

What We Offer

Medical, Dental & Vision Insurance

401K Plan

Paid time off

Growth opportunities

Paid Training

Family owned and operated

Long term job security

Health and wellness

Discounts on products and services

Responsibilities

• Ensure that all work is completed expertly and meets quality standards.
• Communicate effectively with other shifts to run workflow efficiently.
• Keep up-to-date on the latest workplace safety and environmental requirements and implement all health and safety policies on the shop floor.
• Maintain and service equipment as needed or according to dealership and manufacturer standards.
• Look out for training and factory technical bulletins as they become available.
• Conduct the flow of all service work, technician accountability, vehicle repair completion, documentation, and continuous communication with the service advisors.
• Understand and ensure compliance with all International vendor policies and warranty procedures.
• Maintain high quality service repairs to minimize comebacks.
• Ensure that all work is fairly and equally assigned.
• Investigate the progress of vehicle repair completion by conducting periodic spot checks of all jobs throughout the day to ensure timely repairs, quality workmanship, and cleanliness.
• Keep abreast of all warranty policies and product changes to maintain effectiveness in this role.
• Provide on-the-job technical support for technicians and assist in the development of their technical skills and abilities.
• Ensure that all repairs are documented, technicians' comments are descriptive and precise, and the allotted time is noted prior to submission for closing.
• Ensure that all vehicles are road tested and that the repairs were completed correctly.
• Review and sign off on all completed repair orders noting technician comments, technician sign off, repair completion and road test completion.
• Understand and keep abreast of all federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA, EPA, etc.
• Maintain a safe and clean work environment.
• Ensure proper use, care, and storage of tools.
• Attend all service department staff meetings.
• Others duties as assigned by management.

Qualifications

• 3-5 years of diesel mechanic experience
• Two year fleet or dealership experience, International dealership experience preferred
• Strong leadership, interpersonal, math, and typing skills
• Ability to prioritize work in a dynamic environment
• High school diploma or equivalent required