Director of Customer Success & Field Services
Mantle
A disruptive technology company in San Francisco is seeking a Senior Manager / Director of Customer Success to lead its Customer Success and Field Service organization. You will build and manage a team, oversee budgets, and maintain relationships with major accounts across various industries. With at least 3 years of relevant experience and strong communication skills, you will implement data-driven strategies to enhance customer satisfaction. This full-time role offers competitive compensation and benefits. #J-18808-Ljbffr Mantle
- Senior Manager / Director of Customer Success Mantle is a disruptive technology company that is helping... ...thrive in an environment where multiple fields of study come together to solve... ...Mantle’s Customer Success and Field Service organization from the ground up. You...SuggestedFull time
$97k - $120k
...shared commitment to serving our customers, communities, and each other.... ...is looking for a Customer Success Manager to help our mid‑... ..., including those who may be field‑based, busy, or less structured... ...experience, construction, home services, field services, proptech, or...SuggestedFull timeFor contractorsWork at officeLocal areaFlexible hours- ...are real — and we're shipping to real customers today. Engagement Manager Location Employment... ...the physical economy — transportation, field services, manufacturing, retail. Founded by... ..., positioning, and pipeline. What success looks like at 6 months A qualification...SuggestedFull timeWork at office
- ...About the Role: Head of Customer Success At Reacher , we’re helping e-commerce brands unlock the full potential of TikTok Shop — and we’re growing fast. As we scale, we’re looking for a Rockstar Head of Customer Success to build and lead our CS organization. This is a...Suggested
$201.1k - $380.23k
...opportunity Adobe is seeking a dynamic Head of Customer Success to lead the Americas C&P Enterprise... ...and Public Sector segments. The Sr. Director will provide vision and leadership for... ...knowledge worker workflows, and operational field dynamics. The Senior Director will lead...SuggestedLocal areaFlexible hours- ...inside and outside the organization and better project insight retention over time. Role Summary We're looking for a Head of Customer Success who will be a player‑coach focused on building foundational retention strategies, scaling team processes, and aligning product...Remote workFlexible hours
- ...friendly fraud. People love what we've built, from everyday users to the biggest names in finance. Casap is seeking a Head of Customer Success to lead the full post-onboarding customer journey and build a world-class Customer Success function from the ground up. You’ll...Work at office
$250k - $300k
...our Series B and have grown 800% over the last 12 months. Position Overview We are seeking an experienced and visionary Head of Customer Success to build and lead our customer success function. This role represents a critical investment in ensuring our customers achieve...Contract workWork at officeRemote workVisa sponsorshipRelocation package$200k - $240k
...Head of Customer Success Job type: Full Time · Department: Operations · Work type: On‑Site San Francisco, California, United States About... ...for our vertical AI product. Define segmenting, coverage, and service levels that flex with customer complexity (ARR, integrations,...Full timeWork at officeImmediate startFlexible hours- ...enterprise verticals, and building several major capabilities that have not yet been publicly announced. As our enterprise base grows, customer success is becoming a core driver of our business, not a support function. Our largest customers build their operations on BackOps,...
$140k - $180k
...market fit, and recent backing from leading Silicon Valley investors, we're entering our next phase of growth. The Opportunity Customer Success is one of the most important functions at SnapMagic. We don't think of Customer Success as a support function—we think of it...Work at officeFlexible hours3 days per week$160k - $190k
...healthcare. About the Role As the Head of Customer Success at Frontera Health, you'll own the... ...are comfortable presenting to a clinic director, digging into account health data, coaching... ...point to deliver an exceptional service experience. Own the end‑to‑end upsell process...Full timeContract workWork at officeLocal area- ...deployed around the country for customers to experience & enjoy. We... ...accounts spread across food service, enterprise, quick service,... ...growth in sales and profit. Your success hinges on the program's... ...basic troubleshooting but before field service intervention. Utilize...Home office
$80k - $95k
...business, and building long-term customer relationships. This... ...technical, engineering, and service teams to support customer... ...development experience ~ Proven success in new business development... ...supporting utilities, field operations, engineering, service...Full time$100k
...handling ~70% of tasks with strong customer satisfaction. We are small,... ...engineers and customer success on seamless hand-offs and deployment... ...generation, content, and field programs Contribute to... ...into operations-heavy or field service organizations Network or relationships...Contract workImmediate start$80k - $100k
...and build strong, sustainable customer relationships. They are... ...Responsibilities: Client/Account Servicing Develop and nurture client... ..., project management and field service teams). Accountable... ...communication. Prior experience successfully managing multiple projects...Contract workFor contractorsFor subcontractorWork at office$350k
..., including agriculture, construction, field services, transportation, and manufacturing — and... ...for revenue growth in new and existing customers that represent the largest prospective... ...cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth...Full timeRemote workFlexible hours- Rippling is seeking a seasoned customer success leader to join our Implementation team in San Francisco. You’ll coach and develop a team of 6-8 Implementation Managers and ensure a seamless customer onboarding experience through cross-functional collaboration. With at...Work at office
$315k - $350k
Anthropic is seeking a leader for its new Programmatic Customer Success function. The role requires defining strategies and designing digital success programs to drive customer engagement without direct human touch. The ideal candidate will have extensive experience in...$180k - $220k
Head of Implementation & Customer Success Wonderschool’s mission is to ensure every child has access to early childhood education that helps... ...in B2B SaaS post‑sales roles (implementation, professional services, or customer success) Proven experience leading complex enterprise...Long term contractWork at officeFlexible hours3 days per week- CivilGrid is seeking a Head of Customer Success in San Francisco to lead and mentor the Customer Success team. The role involves building retention strategies and aligning product values with revenue growth. Candidates should have over 8 years of experience in Customer...Remote jobFlexible hours
- Responsibilities As Manager of Customer Success (Americas), you will transform LILT Customer Engagement and play a pivotal role in ensuring... ...Success Managers to drive rapid onboarding, exceptional service delivery, and measurable business results, ultimately powering...Temporary workFlexible hours
- SnapMagic, a leading platform for electrical engineers, is seeking its first Head of Customer Success to own the entire customer experience, retention strategy, expansion revenue, and the systems powering CS. You will partner with the founders to shape customer strategy...
$160k - $180k
Arine is looking for a mid-level Client Success Director based in San Francisco, CA. This role focuses on building relationships with clients and ensuring their needs are met through effective management and strategy execution. The ideal candidate will have over 5 years...Remote job$40k - $70k
...revenue schedules, fixed assets and prepaid rollforwards, and field-services revenue recognition. Truewind is a YC company backed by a... ...close to the founders, close to product decisions, close to customers, and close to the number. You will work inbound demand, generate...Work at officeRemote workShift work$276k - $325k
...transforming how legal and professional services operate. By combining frontier agentic AI... ...at a true inflection point. With 1500+ customers in 60+ countries, strong product-market... .... Role Overview As the Head of Customer Success, Enterprise - Americas, you will own the...$180k
...equity Noso is building AI tools for home service businesses. We help technicians and... ...operational work that slows them down in the field. We’re hiring our Founding Account Executive... ..., demos, follow-up, closing, and customer handoff. You’ll work directly with the founders...Full timeSecond job- The Opportunity: As our Head of Customer Success, you will own Reevo’s entire post‑sales function and be accountable for customer activation... ...experience in Customer Success, Implementation/Professional Services, Support, or Post‑Sales Leadership within B2B SaaS or enterprise...Work at officeImmediate start
- ...headquartered in San Francisco, CA, with a global presence across the United States, EMEA, and APAC. Role Overview The Global VP/Head of Customer Success (CS) at RZR Global is the executive guardian of our global revenue base and the chief architect of our client expansion...Immediate start
- ...across an assigned territory. You will own lead generation, customer acquisition, and account growth while building strategic customer... ...collaboration with engineering, estimating, operations, and field service teams to deliver tailored solutions and a superior customer...
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