ICT Business Partner (Student Services)

Partner with Student Services to shape ICT demand and outcomes and w ork close to student impact across a complex university environmentBlend stakeholder engagement, coordination and service deliverySalary from $126,065 - $142,171 + 17% superannuationSolve by Talent is partnering with the University of Sydney to recruit an ICT Business Partner to support the delivery of key Information and Communications Technology initiatives that help shape the future of education, research, and innovation.Why join the University of Sydney?Join one of Australia’s leading universities at a pivotal point of change, where technology is evolving to better support student learning, empower teaching excellence, and enable research delivery at global scale.ICT is central to delivering the University’s academic mission. Working across faculties, disciplines, and research communities, you will shape the platforms, services, and partnerships that enable student success, strengthen teaching, and accelerate research impact.This work spans both the critical services that keep the University running every day and the ongoing improvement of systems and experiences.With strong investment and clear direction, you’ll operate in a large and complex environment where your contribution has visible , meaningful impact across the University.You’ll collaborate across academic and professional communities to help shape a more connected and capable University, supporting teaching excellence, research impact, and student success.The opportunityThis role sits within Digital Engagement and will support Student Services, partnering with stakeholders across wellbeing, admissions, payments and broader student administration services.You will help shape ICT demand, coordinate outcomes and support delivery in a large, evolving stakeholder environment where technology directly supports the student experience.What you’ll doBuild trusted relationships with Student Services stakeholders across the University.Capture, shape and prioritise ICT demand before handover to technical teams.Support project, service delivery and stakeholder coordination activities.Develop communications, reporting and insights to support decision-making.Help stakeholders navigate ambiguity and progress outcomes in a transitioning environment.What we’re looking forExperience in ICT engagement, business partnering, service delivery or project coordination.Strong stakeholder management, communication and relationship-building skills.Ability to translate business needs into clear ICT requirements and actions.Strong organisation skills and confidence managing competing priorities.A flexible, positive and outcome-focused approach in complex environments.What’s in it for you?At the University of Sydney, we support our staff with a range of benefits designed to enhance your career, wellbeing and work-life balance, including:Up to 17% superannuation to support your financial future.Extremely generous parental leave entitlements.Competitive salary with salary packaging options.Flexible and hybrid working arrangements.Career development and learning opportunities.Health and wellbeing programs including Fitness Passport.Access to a vibrant, globally recognised university community.How to applyIf you're looking for an opportunity to contribute to meaningful work while building your career in a world-class university environment, we would love to hear from you.Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.Accessibility and inclusionThe University of Sydney is committed to creating an inclusive recruitment experience for all candidates. If you require adjustments or additional support at any stage of the recruitment process, we encourage you to let us know.This may include adjustments to the interview format, additional time, breaks, accessible interview locations, receiving materials in advance, or any other practical support that will help you participate comfortably.For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Camila Ga rcia View email address on click.appcast.io statementAt the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion , evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People , women , people living with a disability , people from culturally and linguistically diverse backgrounds , and those who identify as LGBTIQ+ . We welcome applications from candidates from all backgrounds.We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion .Pre-employment checksYour employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University.Also, to meet the University’s obligations under the National Higher Education Code to Prevent and Eliminate Gender-Based Violence you will be asked to declare if you have been investigated for, or found to engaged in, sexual harm or gender-based violence in the course of previous employment or in a legal process.Sponsorship / work rights for AustraliaYou must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment. The University of SydneyThe University reserves the right not to proceed with any appointment.Click to view the Position Description for this role.Applications CloseWednesday 27 May 2026 11:59 PM #J-18808-Ljbffr University of Sydney