Senior Certinia Solutions Specialist

Overview

Oliver Wyman is a global management consulting firm dedicated to delivering innovative solutions. We are seeking a Senior Certinia Solutions Specialist to lead the functional and technical design of Certinia PSA solutions, focusing on Finance and Operations. You will collaborate with cross-functional teams to ensure scalable, high-quality implementations that maximize value from Certinia PSA on Salesforce.

Senior Certinia Solutions Specialist, PSA – Finance & Operations

Responsibilities

• Lead the end-to-end design and delivery of Certinia PSA solutions, including architecture, requirements gathering, functional specifications, and technical design for modules such as Project & Resource Management, Time/Expense, Billing, and Revenue Recognition.
• Act as the subject-matter expert for Certinia PSA in Finance and Operations, providing hands-on configuration support, guidance on licensing, feature optimization, and performing code reviews when necessary.
• Define and govern integration and data strategies, including API/ETL design, data mapping, migration planning, and ensuring ongoing data quality and integrity.
• Facilitate stakeholder engagement through workshops, status reporting, and change management, while mentoring Admins and Analysts to foster a Certinia Center of Excellence.
• Monitor system performance, troubleshoot issues, lead continuous improvement initiatives, and ensure security, compliance, and auditability within Certinia PSA environments.

What you need to have

• Bachelor’s degree in Computer Science, Accounting, Finance, or a related field.
• At least 8 years of experience with Salesforce administration and hands-on Certinia (PSA and/or ERP) deployment, including configuration and implementation.
• Certified Certinia PSA Consultant (required); additional Certinia ERP, Salesforce, or related certifications are a plus.
• Deep understanding of PSA processes and their impact on financial outcomes, including Project & Resource Management, Time/Expense, Billing, Revenue, and WIP.
• Proven experience partnering with business stakeholders and delivering solutions in an Agile environment, with familiarity with project management tools like Jira, ServiceNow, or Azure DevOps.
• Excellent communication skills in English, capable of explaining complex concepts to non-technical audiences.

What makes you stand out

• Strong domain expertise across Certinia PSA modules, with knowledge of multi-currency scenarios and project economics.
• Experience with Talent Management or Data Analytics within Certinia is advantageous.
• Exceptional analytical, troubleshooting, and organizational skills, with the ability to translate business needs into technical solutions.
• Demonstrated leadership in coaching and mentoring admins or analysts, and effective engagement with external partners/vendors.
• A customer-centric mindset with excellent problem-solving and decision-making capabilities, adaptable to change and ambiguity.

Why join our team

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting View email address on click.appcast.io.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $115,300 to $230,600. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

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Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Insurance and Business Consulting and Services

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