Social Ops and Community Manager
Mondo
Social Operations & Community Manager
Location: San Francisco, CA (Hybrid – 3–4 days onsite, Fridays remote)
Contract: 6 months, with potential for extension or permanent hire
Hours: 40–50 hours per week, 9 AM–5 PM PST (overtime eligible)
Compensation: $50 - $55 / hour W2
Position Overview
We are seeking a proactive, hands-on Social Operations & Community Manager to support social media operations and community engagement across a leading early-career talent platform and a rapidly growing AI business.
The role will focus on scaling social media presence, with an immediate priority on growing the AI business's presence on X. The ideal candidate is a social media generalist with 3–5 years of experience who can work independently, move quickly, and take ownership of projects with minimal oversight.
Key Responsibilities
Social Media Operations (60%)
- Own and manage editorial calendars across multiple social channels.
- Coordinate content planning, scheduling, and publishing.
- Write organic social content for company announcements, events, hackathons, and business initiatives.
- Manage social workflows and identify opportunities to improve processes.
- Research and recommend social media tools and platforms.
- Support employee advocacy and internal content amplification.
Community Management (40%)
- Monitor social channels, comments, and online conversations.
- Respond to comments and engage with relevant communities.
- Conduct social listening to identify trends and engagement opportunities.
- Support community growth across student, employer, and AI-focused audiences.
- Amplify relevant content and help build relationships across social platforms.
Primary Channels:
- Careers: Instagram, TikTok, X, LinkedIn.
- AI Business: X, LinkedIn.
- Additional community engagement: Reddit.
Required Qualifications
- 3–5 years of social media experience.
- Hands-on experience in social media operations and community management.
- Experience managing X, TikTok, LinkedIn, Instagram, and Reddit.
- Strong writing skills and experience creating organic social content.
- Familiarity with social media management tools such as Sprout Social or Hootsuite.
- Proficiency with Slack, Notion, Google Workspace/Box, and similar collaboration tools.
- Strong understanding of technology, social media trends, and digital audiences.
- Interest in AI and emerging technologies.
Ideal Candidate
- Highly proactive, responsive, and comfortable taking ownership.
- Able to work independently and drive projects forward with minimal supervision.
- Comfortable working in a fast-paced, evolving technology environment.
- A strategic thinker who is equally strong at hands-on execution.
- Resourceful, tech-savvy, and able to identify opportunities and recommend solutions.
Preferred Experience
- Experience launching or growing social media channels.
- Experience with social media analytics and reporting.
- Background in B2B, SaaS, or technology companies.
- Experience working with AI companies or technology-focused communities.
- Familiarity with employee advocacy platforms such as EveryoneSocial.
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