Branch Manager

Branch Manager (Open) Location: Muskegon, MI - Retail shop How will you CONTRIBUTE and GROW? At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. Recruiter Matt McCain / View email address on click.appcast.io / View phone number on click.appcast.io Benefits Monday thru Friday, daytime hours. Base pay plus bonus. Comprehensive Family Benefits : Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance. Support for Parents : We offer a 14-week paid child birth benefit to support growing families. Future Security : 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time. Early Access : Your benefits start after just 30 days of employment. The Branch Manager oversees daily store operations to achieve or advance sales and margin goals. This involves promoting sales, delivering excellent customer service, nurturing inventory levels, and balancing expenses through purchase supporting. Additionally, the Branch Manager fosters facility and staff alignment to safety and regulatory standards, empowering team members in providing efficient customer service, maintaining good housekeeping, and harmonizing overall operational efficiency. Key Responsibilities Provide professional customer service for all internal and external customers and call-in product, pricing, and technical inquiries. Support the outside sales team in nurturing existing client relationships and welcoming new business opportunities. Support the flow of accurate and timely daily processing of financial transactions, including cash reports, charge tickets, coding, costing, pricing, daily cash summaries, and bank deposits. Maintain the accuracy of back order, open order, and Purchase Order (PO) expedite reports. Cultivate and refine appropriate cylinder and hard goods inventory levels for the branch. Facilitate and lead training for inside sales associates on product knowledge, company policies, processes, procedures, and safety, ensuring the confidence that all associates can perform essential branch functions. Conduct periodic performance reviews for branch associates. Act as a bridge between employees and management, providing performance mentorship and guidance in collaboration with Human Resources and senior management. Required Qualifications 2+ years of experience in a leadership or managerial capacity, preferably in a similar industry (retail industrial sales). Comfortable navigating and interpreting documents such as safety rules, Material Safety Data Sheets (MSDS), operating and maintenance instructions, and procedure manuals. Excellent organizational flow and detail-orientation, with the ability to work productively in a fast-paced environment. A natural ability to foster a team-oriented culture and build meaningful connections with a diverse group of people with different personalities and backgrounds. Preferred Qualifications Five (5) or more years of experience in the sales and distribution of industrial gases, welding supplies, or similar industrial products. Proven retail sales and customer service focus. Familiarity with welding applications and equipment, or the technical curiosity to become an expert in our product line. Equal Employment Opportunity Information We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us‑View email address on click.appcast.io. #J-18808-Ljbffr