Account Collection Specialist / Administrative Support

Account Collection Specialist

Johnstone Supply | The Huestis-Meyers Group is a locally owned and nationally backed HVAC/R distributor. On a national level Johnstone is a powerhouse with over $3B in sales, but locally has the leadership, focus, and determination to win. We have a culture Where People Win. To us that means we want to have a driven team where everyone is winning on both a personal and professional level. The more successful each team member is, the more successful the company will be.

We are looking for energetic, engaging, knowledgeable, and dedicated individuals to join our team that can help us uphold our core values to Make the Team Better, Make it Happen, and Make Their Day.

Position Overview

We are seeking a motivated and detail-oriented Account Collection Specialist with at least 1 year of experience to join our team. This role is responsible for managing accounts receivable collections while also providing administrative and marketing support across departments. The ideal candidate will have strong communication skills, excellent organization, and the ability to manage multiple responsibilities in a fast-paced environment.

Key Responsibilities

• Accounts Receivable & Collections
  • Contact customers regarding past-due invoices via phone, email, and written correspondence
  • Monitor aging reports and follow up on outstanding balances
  • Maintain accurate records of collection activities and payment arrangements
  • Work with internal teams to resolve billing discrepancies and customer inquiries
  • Assist with processing payments and updating account information
• Marketing & Event Support
  • Assist the marketing department with printing invoice backers, promotional flyers, and marketing materials
  • Help coordinate and manage event registrations through Eventbrite and similar platforms
  • Support promotional campaigns and marketing initiatives as needed
• Administrative Support
  • Provide general administrative assistance to multiple departments
  • Assist with document preparation, filing, and data entry
  • Support internal coordination for events, promotions, and departmental projects
  • Handle additional administrative duties as assigned

Qualifications

• • Minimum 1 year of experience in collections, accounts receivable, or related financial role
  • Strong communication and customer service skills
  • Excellent organizational and time management abilities
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Ability to manage multiple tasks and meet deadlines
  • Experience with CRM or accounting software is a plus
  • Familiarity with marketing support tasks or event registration platforms is a plus
  Preferred Attributes
  • Detail-oriented and highly organized
  • Professional phone and email etiquette
  • Ability to work independently and as part of a team
  • Positive, proactive attitude

What We Offer

• Hands-on training and mentorship
• Opportunities for professional development and advancement
• Supportive and collaborative work environment
• Benefits:
  • Blue Cross Blue Shield Health Insurance (after 90 days)
  • Vision, dental and other ancillary programs through Mutual of Omaha (after 90 days)
  • Employer Sponsored Life Insurance ($50,000) (after 90 days)
  • Employer sponsored Long Term Disability
  • 6 Paid Holidays
  • Up to 15 days vacation and sick time (after 90 days)
  • 401k Plan (3% 100% match, 4-5% 50% match)
  • Johnstone University online training
  • Johnstone University off-site training