Assistant Property Manager

The Assistant Property Manager provides service to the community as directed by the property manager. They perform all responsibilities while demonstrating outstanding customer service skills within the community. Essential Duties and Responsibilities: Manage and handle day-to-day activities of the Property in the absence of the Property Manager, including but not limited to: Complying with all reporting requirements Complying with meeting requirements outlined in Florida Statue 718. Ensure meetings are prepared, coordinated with maintenance for audio & seating arrangements if applicable Promptly investigate and make a full written report of all accidents or claims for property damage and personal injury, including work-related injuries, and properly report it within the appropriate timelines to the appropriate party. Ensure all vendors COI are to date for the community while onsite. Manage and track all activity logs and incident reports for the Property Manager’s review and assist in investigations as needed. Resolve and follow up on all complaints/issues and reports to the Management Office. Oversee and gather information and data for/from vendors when needed. Act as a liaison and manage association vendors in support of management, including but not limited to assessing vendor performance and compliance when requested. Assist with vendor and invoice reconciliation as needed. Collect monthly payments as needed. Prepare rental or new resident packages as required. Track rentals and process required paperwork for tenants, such as lease expirations and renewal documents. Monitor and control Electronic Security and Gate Control Systems, where applicable. Assist Property Manager with any special requests, i.e., administrative work, mailings, etc. Assist in the preparation of reports for inclusion in monthly management reports and board packages as needed. Ensure all safety precautions and procedures are followed while performing duties. Upload all approved meetings and documents to resident portal as needed each month as directed to assist Secretary and Property Manager. Track all architectural change requests by homeowners and inspect for compliance upon completion. Utilize assigned software programs to engage with Board or Committee members during the architectural review process. Oversee emergency and after-hours situations as needed. May monitor the Emergency Response System, if applicable. Assist with managing frontline team (i.e., Maintenance, Front Desk, Housekeeping etc). #J-18808-Ljbffr