PATIENT CARE TECHNICIAN

POSITION SUMMARYResponsible for directing the orderly flow of unit and patient related data. Responsible for communications through the answering and initiation of telephone calls, written messages, and the organization and completion of the various charts, requisitions, reports and other forms. Also assists with patient care duties, such as bathing and feeding of patients.POSITION SUPERVISORY RESPONSIBILITIESSupervises the following positions: NonePOSITION QUALIFICATIONSMINIMUM QUALIFICATIONS:High school diploma or equivalent.Successful completion of a unit secretary course or an equivalent combination of education and experience.ADDITIONAL QUALIFICATIONS/SKILLS:Minimum one (1) year experience in a medical clerical field preferred. Knowledge of medical terminology helpful.Ability to project a professional image.Knowledge of regulatory standards and compliance requirements. Strong organizational, prioritizing and analytical skills.Ability to make independent decisions when circumstances warrant.Working knowledge of computer and software applications used in job functions.CERTIFICATES, LICENSURES, REGISTRATIONSNone.ATTENDANCERegular and punctual attendance.LANGUAGE SKILLSEnglish is the primary language of the facility. Ability to read and write, communicate clearly with co-workers and customers and to respond to appropriate questions regarding work process or work product.MATHEMATICAL SKILLSAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals as appropriate to the position.REASONING ABILITYAbility to apply common sense understanding to carry out instruction furnished in written, oral and/or diagram form. Ability to define and solve problems and collect data.ESSENTIAL FUNCTIONS AND RESPONSIBILITIESTo perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to communicate and collaborate with a variety of teams and individuals. Working knowledge and ability to apply professional standards of practice in job situations.ADDITIONAL RESPONSIBILITIESMaintains excellent working relationships with co-workers, health care professionals and other health related facilities and organizations as appropriate.Promotes Organization philosophy, mission and objectives within and to patients and customers outside the hospital.Demonstrates ability to prioritize tasks/responsibilities and complete duties within allotted time. Willing to seek out new methods and principles and be willing to incorporate them into existing practices.Demonstrates and understands the importance of and respect for the rights, dignity, and individuality of each patient in all interactions.Demonstrates honesty and integrity at all times in the care and use of patient and hospital property.Demonstrates respect for co-workers and responds to needs of patients by complying with hospital policies.Demonstrates satisfactory level of interpersonal skills to interact and deal tactfully with facility staff, Administration, patients, families, customers, vendors, and government agencies.Appropriately accesses the resources of the companys corporate offices for consultation and support. Routinely shares professional knowledge with staff, managers and hospital personnel.Attends and participate in facility meetings.Maintains knowledge of emergency and disaster procedures of the facility.Participates in hospital-wide safety program identifying risks to patient safety, and reducing healthcare errors.Participates in relevant in-service training sessions.Performs other duties as assigned.Patient Rights Promotes and protects patients rights; treats patients with dignity and respect; reports suspected abuse or neglect.Leadership Demonstrates willingness to try new tasks; generates new ideas for change; evaluates and recognizes priorities; communicates and models organizational values; fosters high performance.Performance Improvement Applies performance improvement methods and techniques; assists in data collection; identifies processes for improvement in daily work; and participate in new employee orientation.Environment of Care Demonstrates understanding of fire and emergency procedures; participates in fire and disaster drills; demonstrates understanding of safety and security procedures; applies safety and security precautions; demonstrates understanding of hazardous materials plan; demonstrates proper use of equipment.Infection Control Applies hand-washing principles during daily work; demonstrates understanding of isolation precautions; demonstrates understanding of the process for identifying and handling infectious waste; maintains personal hygiene; recognizes signs and symptoms of infection and complies with the employee health program; complies with OSHA standards in the work place; and demonstrates understanding of cross-contamination. Complies with applicable health screenings.Information Management Enters or records data timely and accurately; protects confidentiality of patient information; protects data against loss or destruction; reports suspected violation of security/confidentiality issues timely.INTERPERSONAL SKILLSDemonstrates active listening techniques; gains support through effective relationships; treats others with dignity and respect; seeks feedback; participates in processes to measure effectiveness, efficiency, and service; and maintains reporting mechanisms.CONTINUING EDUCATIONAttends in-service and education programs; attends and completes continuing education required for maintenance of applicable license and/or certification.PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. The noise level in the work environment is usually moderate. #J-18808-Ljbffr Paycom - ATS