Bilingual Processing Team Lead - Mobile Hwy 90

Processing Team Lead (Bilingual Required)

Reports To: Processing Supervisor Department: Processing FLSA Status: Nonexempt

Position Purpose and Objectives

The Bilingual Processing Team Lead is a key member of our leadership team, responsible for driving daily backroom operations and ensuring team members meet production and quality expectations. This hands-on role supports the Assistant Manager by training, coaching, and guiding the processing team to success while fostering a safe, clean, and efficient work environment.

Because this position works closely with a diverse team, fluency in both English and Spanish is required to effectively communicate instructions, provide coaching, conduct training, and support day-to-day operations. This is an excellent opportunity to build supervisory skills while making a direct impact on operational performance.

Roles and Responsibilities

• Oversee daily processing activities such as sorting, grading, pricing, tagging, hanging, and racking merchandise.
• Support planning and distribution of daily production goals across all processing areas.
• Ensure team performance aligns with productivity goals and Critical to Quality (CTQ) standards.
• Perform regular quality control checks to confirm accurate pricing, proper tag rotation, and merchandise condition.
• Train, coach, and onboard new team members, providing instruction in both English and Spanish as needed.
• Communicate daily expectations, operational updates, and safety procedures to English- and Spanish-speaking team members.
• Rotate staff through various stations to promote cross-training and minimize repetitive strain injuries.
• Monitor workflow and help move merchandise to avoid processing delays.
• Assist with seasonal changes, special projects, and promotional displays.
• Set the tone for the team by leading with a positive attitude, strong work ethic, and commitment to our Mission and Core Values.
• Maintain regular communication with store leadership on progress, concerns, and team needs.
• Ensure the backroom and workstations remain clean, safe, and well-organized.
• Promote and uphold OSHA safety standards and internal loss prevention practices.
• Serve as the main point of contact for the backroom in the absence of a supervisor or manager.
• Perform additional duties as assigned by the Processing Supervisor or Assistant Manager.

Skills and Qualifications

• Must be 18 years of age or older.
• Fluent in both English and Spanish (speaking, reading, and writing) is required.
• Previous leadership, team lead, or supervisory experience in a warehouse, retail, production, or processing environment is preferred.
• Reliable and consistent attendance.
• Strong verbal communication, coaching, and interpersonal skills.
• Excellent attention to detail and ability to multitask.
• Comfortable working in a fast-paced, physically active environment.
• Ability to lift and move bags of merchandise weighing up to 50 pounds.
• Capable of standing, walking, bending, and lifting for extended periods.
• Must be able to wear required personal protective equipment (PPE).
• Willingness to learncomprehensive on-the-job training is provided.

Competencies

Never: 0% | Occasionally: 133% | Frequently: 3466% | Continuously: 67100%

Physical Demands

Frequently:

• Carrying up to 50 lbs.
• Pushing and pulling up to 25 lbs.
• Lifting up to 50 lbs.
• Climbing up to 14-foot heights.
• Balancing, stooping, kneeling, crouching, handling, and smelling.
• Walking on tile/concrete, bending, feeling, and reaching at waist and overhead levels.

Continuously:

• Standing on tile/concrete.
• Talking, seeing, and hearing.

Other

• Mostly regular and weekend hours, occasionally working evenings and holidays as business needs require.
• Work environment includes both indoor areas with semi-controlled temperatures and outdoor conditions with varying weather and temperatures.

Other Duties as Assigned

Please note that this job description may not cover every duty or responsibility that might arise during employment. Employees are expected to perform other duties as assigned, even if they are not specifically listed above.

This job description is not intended to be a comprehensive list of all duties, responsibilities, and qualifications required for this position. The responsibilities outlined are intended to provide an overview of the primary functions of the role and may be modified as business needs evolve.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.