Associate Project Manager, Laboratory Services

Associate Project Manager, Laboratory Services Location: Bedford, MA Quanterix is a global leader in ultra-sensitive biomarker detection, enabling breakthroughs in disease research, diagnostics, and drug development. Its vision is to lead the next era of precision biomarker science to power earlier detection, better decisions, and improved human health. Its mission is to make biology measurable at its most fundamental level, delivering earlier insight when it matters most. Across discovery to clinical applications, Quanterix empowers scientists and healthcare providers to improve patients' lives through detection and understanding of disease. Its proprietary Simoa technology delivers industry-leading sensitivity, allowing researchers to detect and quantify biomarkers in blood and other fluids at concentrations far below traditional limits. With more than 3,400 peer-reviewed publications, Quanterix has been a trusted partner to the scientific community for nearly two decades. In 2025, Quanterix acquired Akoya Biosciences, The Spatial Biology Company, adding multiplexed tissue imaging with single-cell resolution to its portfolio. Together, the combined company offers a uniquely integrated platform that connects biology across blood and tissue-advancing precision medicine from discovery to diagnostics. ROLE SUMMARY: Quanterix, a company focused on advancing the science of precision health through biomarker analysis, is seeking a highly motivated Associate Project Manager with strong organizational skills to join the Accelerator's Services team. The Associate Project Manager will provide critical coordination of client projects to ensure deliverables not only meet but exceed client expectations. The Associate Project Manager will work closely with Laboratory Services leadership to organize, collect, and prepare information and data for the program and be a primary point of contact to the Accelerator commercial team for client/project logistical needs. WHAT YOU'LL DO: Participate in customer meetings with Accelerator lab commercial team and project leaders. Support client meetings and teleconference calls Maintain meeting minutes for projects Work with senior project managers and commercial team to determine testing capabilities for incoming projects and create Statements of Work Work with testing operations team to coordinate execution of projects, including ordering of materials, scheduling of tasks and preparing reports Maintain accurate and up to date information and data to assist Accelerator leadership in preparation of performance and quality metrics Perform accurate data entry of patient demographics, test orders, provider information, and insurance details Support daily laboratory operations, including sample tracking, chain of custody, check-in status, troubleshooting discrepancies, and resolution Ensure sample shipments are delivered on time to the lab and facilitate transfer of specimens when required Communicate with healthcare providers and internal departments to resolve missing or incomplete information Track and resolve customer issues, including rejected specimens, missing information, or data discrepancies, documenting outreach and resolutions in the CRM tools Assist clients with order entry issues, cancellations, and data correction Coordinate with internal departments (accessioning, logistics, billing, laboratory operations) to resolve client concerns Respond to internal and external inquiries via phone and email in a timely and professional manner regarding specimen status, test requirements, and processing timeline Provide accurate information regarding test offerings, sampling requirements, turnaround times and result reporting Maintain data accuracy and alignment between CRM tools and customer-facing interface Maintain strict adherence to HIPAA and other data privacy regulations to maintain patient privacy confidentiality and data quality BASIC QUALIFICATIONS: 1-2+ years of experience in life science or laboratory or hospital setting, preferably in a project management role Bachelor's degree in a scientific or related field is required. PREFERRED QUALIFICATIONS: Project management experience. Degree in Biochemistry, biology, or related area preferred. Superior organizational skills and the ability to rapidly learn new scientific concepts Ability to work in a fast-paced environment where multiple projects are in process and must be completed in a timely manner under minimal supervision Thrive in a highly dynamic, team-oriented environment with ability to multi-task and manage fluid priorities Driven to provide superior customer service to internal and external clients Communicate and interact professionally with clients and company staff Self-guided, motivated, and possesses a strong sense of initiative Keen attention to detail and adherence to Standard Operating Procedures Effectively curate metric data and prepare summary information for program and senior management Excellent oral and written communication skills. Proficient use of computer and Microsoft software programs Experience with Salesforce, ERP, and project management software desirable EXPECTATIONS, COMPETENCIES, SKILLS & ABILITIES: Onsite 5 days per week in Bedford, MA. Ability to thrive in a fast-paced, ambiguous environment with competing priorities. High level of ownership, accountability, and attention to detail. Excellent communication skills, both written and verbal. WHY YOU'LL LIKE WORKING WITH US: Our Technology: From discovery to diagnostics, Quanterix's ultrasensitive biomarker detection is fueling breakthroughs only made possible through its unparalleled sensitivity and flexibility. Simoa technology has delivered the gold standard for earlier biomarker detection in blood, serum or plasma, with the ability to quantify proteins that are far lower than the Level of Quantification (LoQ). Our industry-leading precision instruments, digital immunoassay technology and CLIA-certified Accelerator laboratory have supported research that advances disease understanding and management in neurology, oncology, immunology, cardiology, and infectious disease. Akoya Biosciences, a Quanterix company, is The Spatial Biology Company-bringing tissue context to life through high-resolution, single-cell imaging. Akoya's spatial phenotyping platforms help researchers visualize and measure how cells organize and interact within tissue to influence disease progression and therapeutic response. From discovery through clinical research, Akoya offers a full continuum of solutions, including PhenoCycler, PhenoImager Fusion and HT, and PhenoCode Panels. As part of Quanterix, Akoya complements a leading portfolio of ultra-sensitive biomarker detection technologies, together enabling a more complete view of biology and disease across both tissue and blood. Our Commitment to Employees: At Quanterix, our values are based on: Team, Innovation, Customer and Owner. Team: Challenge assumptions, not the person. Respect diversity of thought and hold ourselves to lofty standards Innovation: Stay curious, experiment, create and change Customer: Prioritize and celebrate these pioneers by doing our best to deliver on commitments Owner: Act with high integrity and in the best interest of Quanterix. Take measured risks and learn from their success and failures. We reward and recognize our employees by offering competitive compensation and a 401k plan with employer match, as well as competitive health, dental, and vision benefits for employees and their dependents. We also offer an unlimited vacation policy to all exempt employees, and a generous PTO policy for non-exempt employees. All employees are eligible for equity, employee stock purchase plan, a performance bonus, and 1:1 financial counseling/planning. We also offer Tuition Assistance. We have a free, state-of-the-art onsite fitness center for all employees. To keep you fueled up, we provide onsite employees free snacks and drinks every day! DIVERSE & INCLUSIVE WORKPLACE: Quanterix is a Diverse and Inclusive workplace. We strive to recruit candidates who will bring inclusive mindsets and contribute to our values. Quanterix is an Equal Opportunity Employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Quanterix will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. #J-18808-Ljbffr Quanterix