Rental Supervisor

Overview QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information. What Youll Do The Rental Supervisor is responsible for overseeing the daily operations of the rental department, ensuring equipment availability, operational efficiency, and exceptional customer service. This role leads rental personnel and coordinates activities related to equipment rentals, inventory management, dispatch, service support, and customer interactions. The ideal candidate is a hands-on leader with strong operational, customer service, and team management skills. Supervise day-to-day rental operations to ensure efficient service and customer satisfaction Coordinate equipment reservations, rentals, returns, and availability Monitor equipment utilization and support efforts to maximize fleet productivity Assist in managing rental inventory, equipment tracking, and operational workflows Support scheduling and coordination of deliveries, pickups, and dispatch activities Lead, train, coach, and support rental department team members Assign daily responsibilities and monitor performance to ensure operational goals are met Foster a positive, customer-focused, and safety-oriented work environment Support hiring, onboarding, training, and employee development activities Provide ongoing coaching and performance feedback Ensure a high level of service is provided to customers and business partners Respond to customer inquiries, rental requests, and service concerns in a timely and professional manner Build and maintain strong customer relationships to support repeat business and growth opportunities Partner with sales and operations teams to support customer needs and business objectives Assist in monitoring equipment condition, availability, and maintenance requirements Coordinate with service and maintenance teams to minimize downtime Support preventative maintenance programs and equipment readiness initiatives Maintain accurate inventory and rental records Promote and enforce company safety policies, procedures, and regulatory requirements Support safety training, inspections, and compliance efforts Ensure equipment operations and rental activities comply with applicable regulations Maintain a clean, organized, and safe work environment Monitor department performance and identify opportunities for process improvements Support reporting, recordkeeping, and operational tracking activities Assist management with departmental planning and performance goals Perform additional duties as assigned What You'll Bring Strong leadership and team development skills Excellent customer service and relationship-building abilities Strong organizational and time-management skills Ability to prioritize tasks and manage multiple responsibilities Strong communication and problem-solving skills Ability to work effectively in a fast-paced operational environment Experience in rental operations, equipment management, construction, distribution, or related industries Prior supervisory or team lead experience Familiarity with inventory control, dispatch, service operations, and equipment utilization Experience with ERP, rental management, or inventory systems Knowledge of equipment rental operations and customer service best practices Combination of office, warehouse, service shop, yard, and customer-facing environments Ability to sit, stand, walk, and move throughout operational facilities Exposure to equipment, machinery, varying weather conditions, and operational environments Ability to lift and move materials as needed May require occasional travel between facilities, customer locations, or operational sites May require extended hours based on business needs What Youll Earn Health Care Benefits Paid Time Off Benefits for union‑represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits. Equal Opportunity QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status. #J-18808-Ljbffr QXO