ServiceNow Developer - Senior

ServiceNow Developer Senior
Full Time
Background Requirement: Must be able to complete the background investigation and suitability requirements for a U.S. Government Public Trust position

Nationwide IT Services NIS is seeking a Senior ServiceNow Application Developer to serve as a dedicated application-development resource supporting USDA Animal and Plant Health Inspection Service (APHIS) Veterinary Services (VS) within the USDA ServiceNow environment.

The position provides hands-on development configuration integration troubleshooting and sustainment support for Veterinary Services ServiceNow applications including base-year indemnity application development and subsequent Government-prioritized enhancement and backlog activities. This position is fully remote.

The role is responsible for designing configuring developing testing and maintaining ServiceNow application functionality including workflows business rules forms scripts integrations user-facing components and other authorized application features.

The Senior Developer supports the full application-development lifecycle from backlog refinement and technical analysis through development testing defect correction documentation demonstration secure review and preparation for Government-controlled production release.

Duties and Responsibilities

• Design configure develop test troubleshoot and sustain ServiceNow applications and application components.
• Support indemnity application development and other USDA-prioritized ServiceNow backlog work.
• Develop/configure workflows business rules forms scripts integrations and related application functionality as authorized.
• Correct defects support root-cause analysis maintain application documentation and keep configuration/specifications current.
• Participate in Agile backlog refinement estimation testing demonstrations secure review and Government-controlled release processes.
• Work within USDA ServiceNow platform governance; this role supports application development and sustainment rather than enterprise platform administration.

Minimum Qualifications

• Demonstrated ServiceNow application-development and sustainment experience in a production environment.
• Experience configuring/developing ServiceNow workflows application logic integrations and user-facing functionality.
• Experience troubleshooting defects and supporting controlled testing and releases.
• Ability to work within established enterprise platform governance security change and documentation processes.

Preferred Qualifications

• Senior ServiceNow development experience in a federal environment.
• ServiceNow integration/API experience.
• Experience with Agile delivery and Azure DevOps or comparable backlog/DevOps tools.
• ServiceNow certifications are desirable but are not mandatory for this recruiting profile.

Contract / Work Environment

• Support USDA APHIS Veterinary Services application operations and maintenance in a remote delivery environment.
• Normal support coverage is 8:00 a.m. to 5:00 p.m. Mountain Time Monday through Friday. Routine after-hours weekend and on-call support are not required.
• This position is fully remote.
• Must satisfy applicable USDA personnel-security suitability PIV training and system-access requirements before performing access-dependent work.
• Work is performed using Government-furnished systems tools software and processes. Personnel must follow USDA change release security accessibility and documentation requirements.

About Nationwide IT Services:
NIS is a CVE-verified Service-Disabled Veteran-Owned Small Business and an IT and management consulting company. Our mission is to deliver value-added services to our customers leveraging technology people and industry best practices to implement innovative solutions through our trusted employees and team members.

Our benefits package includes medical dental and vision insurance; life and disability insurance; a 401(k) plan with employer match; paid holidays; PTO (sick/vacation); commuter benefits; an employee assistance program (EAP); educational reimbursement; and pet insurance.

Salary range $125000 to $130000 annually
The salary range is a general guideline. We consider several factors when determining base salary offers including the positions scope and responsibilities the candidates experience education and skills and current market conditions.

Required Experience:

Senior IC