Director, CNS Commercial Strategy & Operations

JOB SUMMARY As the Director of CNS Commercial Strategy and Operations, you will play a critical role in driving the success of the commercial organization, working closely with the Vice President, CNS Business & Customer Engagement Operations and other senior leaders. You will be responsible for leading day-to-day cross-functional initiatives and key projects, ensuring that all processes and systems are efficient and effective. You will also work closely with the Commercial Leadership Team and CNS Leadership Team to develop and execute commercial strategy, optimize revenue and profitability, and drive customer engagement and trust. KEY RESPONSIBILITIES: Serve as a strategic partner to the Vice President, CNS Business & Customer Engagement Operations and collaborate with other senior leaders and cross-functional partners to develop, align and execute Otsuka’s strategic plan. Develop and implement cross-functional initiatives and manage key projects in support of commercial strategy to drive growth, ensuring timely completion and alignment. Lead the development, execution, and measurement of key performance indicators (KPIs) to gauge progress against short- and medium-term commercial objectives to inform decision-making and drive operational excellence. Build and maintain strong relationships with key stakeholders within the commercial team and other departments, including Medical, Clinical, HR, Finance Legal, Regulatory and Compliance. Identify opportunities to optimize revenue and profitability and improve efficiency and effectiveness across teams. Monitor and analyze market trends and customer behavior to inform commercial strategies and tactics, identify opportunity areas for process improvement and develop and implement innovative best practices. Ensure strategies have a patient-centric focus, incorporating innovative approaches that are meaningful to patients, HCPs. EDUCATION & EXPERIENCE REQUIREMENTS/COMPETENCIES Bachelor's degree in business, finance, or a related field. MBA preferred. 5+ years of experience in the pharmaceutical or biotech industry required. Management experience preferred. Proven track record of successfully developing and implementing commercial and/cross-functional strategic initiatives. Experience in managing budgets and resources. Balance humility with high expectations for self and passion for work Strong learning agility, with proven ability to take on new opportunities and successfully navigate ambiguity at Otsuka Proactive and results-driven, with excellent organizational skills and presentation development/analytical capabilities Ability to build relationships and engage effectively with stakeholders at all levels Ability to maintain objectivity and complete discretion with confidential information Competencies Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business. Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders. Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals. Empowered Development - Play an active role in professional development as a business imperative. Minimum $186,489.00 - Maximum $278,875.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate’s job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. Application Deadline: This will be posted for a minimum of 5 business days. Company benefits: Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; Disclaimer: This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request. Statement Regarding Job Recruiting Fraud Scams At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. 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If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. (“Otsuka”) does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka’s application portal without a valid written search agreement in place for the position will be considered Otsuka’s sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Otsuka Pharmaceutical Co., Ltd. is a global healthcare company with the corporate philosophy: “Otsuka–people creating new products for better health worldwide.” In the U.S., Otsuka is comprised of two companies, Otsuka America Pharmaceutical, Inc., and Otsuka Pharmaceutical Development & Commercialization, Inc., that share a deep commitment to the development and commercialization of innovative products in the spaces of neuroscience, nephrology, and digital medicine. Driven by our purpose to defy limitation, so that others can too, we have an unwavering belief in doing more and transcending expectations. In going above and beyond—under any circumstances—for patients, families, providers, and for each other. It’s this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. OPDC and OAPI are indirect subsidiaries of Otsuka Pharmaceutical Company, Ltd., which is a subsidiary of Otsuka Holdings Co., Ltd. headquartered in Tokyo, Japan. The Otsuka group of companies employed 34,400 people worldwide and had consolidated sales of approximately USD 14.2 billion in 2023. We invite you to explore our open positions for an opportunity to join our 2,200 colleagues in the U.S. whose passion for our mission and pride in our company have earned us certification as a Great Place to Work by the Great Place to Work Institute.