Resource Coordinator

Resource Coordinator

At the Oklahoma State Department of Education (OSDE), we go beyond merely offering jobs we actively seek out extraordinary individuals to join our team. As the primary agency entrusted with overseeing K-12 public education in Oklahoma, we are steadfastly devoted to making a meaningful impact on the districts and students we serve. Our exceptional team at OSDE is renowned for its commitment to superior customer service, innovation, and unwavering dedication to shaping a brighter future for students across the state. We work hand-in-hand with over 500 school districts and maintain a close partnership with the legislature, ensuring that each Oklahoma student receives the exceptional education they deserve. If you're in search of a fulfilling career that allows you to make a profound difference in the lives of children, you've arrived at the right place. Join us in our mission to empower students and elevate the standard of education in Oklahoma.

The SoonerStart program is specifically tailored to cater to families with infants or toddlers who have developmental delays. As mandated by the Individuals with Disabilities Education Act (IDEA), the program aims to supplement and provide necessary resources to aid families in augmenting their child's learning and development through routine learning opportunities. The Resource Coordinators are responsible for organizing, planning, and supervising the implementation of early intervention services for eligible infants, toddlers, and their families.

Please note: This role requires full in-person attendance, with no options for remote work, telecommuting, or hybrid arrangements. The nature of this position necessitates a consistent in-person presence, and candidates should be prepared to fulfill all responsibilities on-site at their designated workplace.

Minimum Qualifications

• Bachelor's Degree in special education, early childhood education, family relations, psychology, sociology, nursing, or a closely related field OR
• Bachelor's degree and one year of experience in programs serving youth and families may substitute for the specific degree requirements [official transcripts required upon hire].

Special Requirements

• Applicants must be currently authorized to work in the United States on a full-time basis without sponsorship now or in the future;
• Successful completion of a pre-employment background check;
• Must possess a valid driver's license from a U.S. state or territory to perform necessary job-related travel.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Knowledge & Expertise: Current trends, best practices, and research in child development and IDEA.
• Collaboration & Collaboration: Works closely with families primarily in their homes to assess the need for medical, educational, developmental, social, and other related services; connects families with available community resources and support systems.
• Planning and directing activities: Design, execute, and manage intervention services for infants and toddlers (aged 0-2) with disabilities and their families in accordance with the Oklahoma Early Intervention Act and IDEA guidelines, through the SoonerStart Division of the Oklahoma State Department of Education.
• Developing & implementing solutions: Monitor and provide follow-up activities to ensure that early intervention services are implemented and adequately address the needs of the child and family.
• Compliance: Documents the child and family's early intervention services and compliance with program timelines according to IDEA, Part C regulations, by keeping accurate case records.
• Professional Demeanor: Maintain a positive, empathetic, and professional attitude at all times; ability to build and maintain positive work relationships; demonstrate integrity and ethical conduct in all aspects of your work; ability to accept constructive feedback to increase performance.
• Attendance: Regular and reliable in-person attendance is required to ensure quality teamwork, performance, productivity, and collaboration; ability to demonstrate a commitment to your work and team by committing to punctuality and dependability in the work environment; this includes arriving to work on time, being present, engaged, and available to colleagues, internal and external customers.
• Innovation: Ability to identify and address the evolving needs and challenges of the education landscape; ability to think critically, explore new ideas, and embrace innovative approaches to improve educational outcomes for all students; apply creativity, resourcefulness, and forward-thinking in finding solutions to complex problems and driving positive change in the field of education.
• Efficiency: Ensure our resources are utilized effectively, and our operations are streamlined; optimize our processes, eliminate redundancies, and leverage technology to enhance productivity and performance; proactively identify opportunities for efficiency gains and implement best practices.
• Superior Customer Service: Willingness to go above and beyond to provide outstanding assistance that exceeds expectations, ability to create positive experiences and build relationships based on trust and satisfaction; maintain a positive and helpful attitude using the appropriate language, tone, and behavior to reflect the agency in a way that leaves a favorable impression.

Essential Competencies

• Effective Communication: ability to clearly and concisely express ideas, while also listening actively to others and demonstrating understanding; ability to demonstrate empathy by showing respect and understanding for the feelings and perspectives of others while paying close attention to non-verbal cues; ability to adapt communication style to suit the needs of the audience and situation.
• Take a proactive approach and work independently: be resourceful and self-motivated, prioritize work effectively by managing your time well, anticipating challenges, developing creative solutions, paying close attention to detail, and taking ownership of your work.
• Collaborate as a team player: ability to work effectively with others towards a common goal. Including being openminded, respectful, and responsive to others' ideas and perspectives; sharing knowledge and experience while being committed to achieving the teams' objectives and understanding the importance of working collaboratively to achieve success.
• Demonstrate excellent planning and organizational skills: ability to set clear objectives, create a plan of action, break down complex tasks into manageable components, delegate tasks when necessary, and establish a realistic timeline to meet deadlines consistently while developing contingency plans to ensure adaptability to changing circumstances.
• Possess strong analytical and problem-solving skills: ability to analyze complex situations, identify key issues, patterns, connections and develop effective logical solutions; ability to think critically, anticipate potential problems and develop innovative solutions to address them.
• Ability to function well in an, at times, stressful, fast paced and deadline driven environment: ability to work under pressure and in situations where time is limited whilst remaining calm and focused, prioritizing tasks and adapting to changing circumstances.
• Ability to build strong partnerships with internal and external stakeholders: ability to identify opportunities for collaboration, leverage resources effectively, and negotiate mutually beneficial outcomes; possess strong interpersonal skills in order to resolve conflicts and manage difficult conversations in a constructive and professional manner.
• Knowledge of technology and ability to use it to maximize efficiency and services: ability to identify opportunities to leverage technology to streamline processes, automate tasks, and improve customer experiences; familiarity with software, hardware and other relevant technological tools while being able to learn new technologies as they emerge.

Physical Demands and Work Environment

Location: County Health Department

• Work Environment includes:

  • Field Work: Frequent travel to various locations around assigned districts, involving outdoor exposure to varied weather conditions, rough or uneven terrain, and potential interaction with diverse environments, facilities, and community sites. Visits to client residences are required.

  • Office Setting: Climate-controlled office setting with exposure to moderate noise; the employee is frequently required to talk, walk, and stand; this position requires long periods of sitting and daily use of computer and phone. Must be able to remain stationary 50% of the time.

• Physical Demands include:

  • Ability to stand, reach and bend 75% of the time;

  • Operates a computer and other office productivity machinery, such as a calculator, copy machine/printer, office telephone 75% of the time;

  • Ascends/descends stairs 25% of the time;

  • Ability to lift to 25 lbs.

• Cognitive Requirements:

  • This role requires clear and accurate communication, strong analytical skills, and the ability to evaluate information and make timely decisions.

  • Sustained focus and attention to detail are essential, along with memory retention of policies, procedures, and facts over various time frames. Adapt