Revenue Cycle Director

Description

About Tareen Dermatology

Tareen Dermatology is a growing, multi-location dermatology practice serving patients across 15 locations in Minnesota, Wisconsin, and North Dakota. Our mission is to provide compassionate, state-of-the-art dermatologic care with an emphasis on early diagnosis, patient education, and comprehensive skincare.

We strive to exceed our patients’ expectations through individualized, expert, and ethical care while remaining a leader in medical, surgical, and cosmetic dermatology.

Position Summary

The Revenue Cycle Director provides strategic and operational leadership for Tareen Dermatology’s revenue cycle and business office functions. This position is responsible for ensuring accurate, timely, and compliant financial workflows while improving cash flow, reimbursement, operational efficiency, and the patient financial experience.

The Revenue Cycle Director leads Business Office teams and serves as the primary escalation point for revenue cycle operations across all locations. This role partners closely with executive leadership, clinical operations, Patient Services, and other departments to strengthen financial performance and support the continued growth of the practice.

Key Responsibilities

Revenue Cycle Leadership

• Provide strategic and operational oversight for the complete revenue cycle.
• Lead coding and charge posting, payment and adjustment posting, claims processing, accounts receivable follow-up, denials, collections, and patient billing customer service.
• Oversee reconciliation, balancing, and internal financial controls.
• Monitor payer performance, reimbursement trends, contractual requirements, and emerging revenue cycle risks.
• Ensure the timely and accurate maintenance of work queues, reports, files, logs, and supporting documentation.
• Serve as the primary leadership and escalation point for Business Office teams.

Performance and Process Improvement

• Establish and monitor departmental KPIs, scorecards, and performance dashboards.
• Identify reimbursement leakage, workflow breakdowns, and opportunities to improve collections and reduce days in accounts receivable.
• Lead denial prevention, root-cause analysis, appeals, and recovery initiatives.
• Develop and implement processes that improve clean-claim rates, charge capture, payment accuracy, productivity, and financial performance.
• Maintain current and effective policies, procedures, training materials, and process documentation.
• Lead quality assurance and audit activities related to accuracy, compliance, and financial controls.

Team Leadership

• Provide daily leadership, coaching, direction, and support to supervisors, leads, and team members.
• Establish clear performance expectations and promote accountability across the department.
• Conduct regular leadership and team meetings to review performance, reinforce priorities, and communicate organizational changes.
• Participate in workforce planning, recruiting, interviewing, hiring, and onboarding.
• Support leadership development, succession planning, cross-training, and employee competency development.
• Manage employee coaching, performance improvement, and corrective-action processes in partnership with Human Resources.

Cross-Functional Collaboration

• Partner with clinical teams to improve documentation, coding accuracy, and charge capture.
• Collaborate with Patient Services to resolve registration, eligibility, authorization, and patient financial workflow issues.
• Work with executive leadership to develop and implement revenue cycle strategies that support organizational growth.
• Communicate revenue cycle performance, risks, trends, and recommended actions clearly to leadership.

Compliance

• Ensure compliance with HIPAA and all applicable billing, coding, payer, regulatory, and organizational requirements.
• Promote a culture of professionalism, confidentiality, accountability, and ethical practice.

Requirements

Qualifications

• Bachelor’s degree in business management, finance, accounting, healthcare administration, or a related field preferred; master’s degree a plus.
• At least 5–10 years of progressive leadership experience in healthcare revenue cycle or medical-practice business office operations.
• Demonstrated expertise in coding and charge posting, claims, denials, payment posting, collections, accounts receivable, and patient billing.
• Strong knowledge of third-party payers, managed care, insurance verification, and contractual arrangements.
• Experience overseeing internal financial controls, reconciliation, balancing, and revenue cycle reporting.
• Strong analytical skills with the ability to interpret performance data, identify trends, and implement corrective action.
• Excellent leadership, communication, coaching, and problem-solving abilities.
• Experience leading teams in a multi-site physician practice or ambulatory healthcare environment preferred.
• Dermatology or specialty-practice revenue cycle experience strongly preferred.
• Proficiency with electronic health record and practice management systems; experience with EMA preferred.
• Relevant coding, billing, revenue cycle, or healthcare finance certification preferred.

Equal Employment Opportunity

Tareen Dermatology is an equal opportunity employer. Employment decisions are based on qualifications, merit, and organizational needs without regard to any status protected by applicable federal, state, or local law.