Store Manager

Store Manager

The Store Manager is responsible for all aspects of the store operation including staffing and creating and implementing sales driving strategies to meet monthly sales goals. Store Managers embody the Hammer Made brand, live out the mission and values and coach and develop their team to produce results and give an exceptional sales floor experience.

Leadership

• Motivate and inspire the team by delivering a compelling vision and purpose that encompasses the Hammer Made core values
• Establish and communicate clear expectations and holds the team accountable for achieving all brand, performance and behavior standards
• Consistently assess and provide ongoing performance feedback on selling and job accountabilities
• Lead weekly leadership meetings with a clear business strategy
• Ensure image and grooming standards are professional, reflective of the brand image and adhered to at all times

Achieve Sales Results / Create Strategies to Drive Sales

• Responsible for store sales performance and metrics
• Demonstrate sales leadership for staff by playing an active role on the selling floor
• Evaluate and coach Associate performance regularly with measurables
• Analyze available sales reports and data with clear metrics to develop strategies/goals to evaluate team performance
• Achieve the monthly minimum personal sales goal
• Develop events/incentives that will grow customer base and build the Hammer Made brand
• Manage creation and implementation of clientele process
• Actively participates in monthly all-staff meetings

Maintain Store Operations Excellence

• Govern and manage the day to day operations of the store to ensure effective, proper and efficient process execution
• Achieve all financial objectives; payroll, profitability, sales goals
• Manage transactions and cash for accuracy. Ensure deposits are processed in accordance with cash management expectations
• Delegate tasks to key employees
• Complete daily store log
• Uphold visual merchandising initiatives. Execute and ensure a top quality, appealing, merchandise assortment that promotes effective sales and store traffic.
• Maintain company brand standards of a neat, clean and organized sales floor, cash wrap and fitting room
• Collaborate effectively with other store locations and outside business partners
• Support, promote and assume responsibility for loss prevention in all areas of risk management
• Control store expenses and maintains budgets, continually striving to reduce costs

Achieve and maintain staffing level goals

• Actively recruits to ensure store is consistently staffed with the required number of employees who meet or exceed personal sales goals
• Schedule associates to maintain adequate floor coverage while maximizing traffic patterns and maintaining payroll budgets
• Ensure staffing levels reflect seasonal and traffic trends

Competencies

1. Interest and knowledge in fashion and the men’s apparel industry
2. Demonstrated leadership skills
3. Excellent selling skills
4. Effective organization skills
5. Strong communication skills (verbal and written) including strong relationship building skills
6. Ability to prioritize and delegate tasks and responsibilities
7. Problem solving and analytical skills that can adapt in an ever-changing retail environment
8. Regular and predictable attendance.

Education and Experience Requirements

• Bachelor’s degree in a business-related field or equivalent business experience
• 3-5 years of leadership managing sales teams - retail apparel industry preferred
• Proficiency in Microsoft Office or Google Office Suite
• Proven ability to motivate sales force and drive results by fostering teamwork, empowerment and collaboration

Supervisory Responsibilities:

This position has responsibility for all store staff including the Assistant Store Manager (ASM), Assistant Store Manager in Training (ASMIT), and full and part-time Stylists.

Work Environment

This job operates in a retail store environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Demands

1. Physical requirements include: standing and being mobile on the sales floor for extended periods of time, walking, stooping, and occasionally lifting up to 50 lbs.
2. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work:

This is a full-time position with hours scheduled at variable times and days each week to meet business needs. Schedules include day and evening shifts, week-ends and holidays.

Travel

This position does not include out of town travel.