Patient Care Specialist

Tactical Rehab is seeking compassionate, motivated, and service-oriented individuals to join our growing team as a Patient Care Specialist I (PCS1). This entry-level healthcare position offers an excellent opportunity to build a rewarding career while making a meaningful difference in the lives of our patients. As a Patient Care Specialist, you will work directly with patients, assisting with medical equipment fittings, patient education, scheduling, and customer service. If you enjoy helping others, thrive in a team environment, and are committed to providing exceptional care, we encourage you to apply. Key Responsibilities Assist patients with fitting and proper use of medical equipment. Process patient equipment orders and maintain accurate documentation. Schedule appointments and provide outstanding customer service. Educate patients on equipment use, care, and maintenance. Maintain equipment cleanliness and sanitation standards. Support inventory management and office operations. Ensure compliance with company policies, safety standards, and healthcare regulations. Qualifications High School Diploma or GED Strong communication and customer service skills Basic computer proficiency Ability to work closely with patients in a clinical setting Preferred Associate degree Healthcare, rehabilitation, fitness, medical office, or retail experience Military service, military spouse, or familiarity with military communities Compensation $18.00-$28.00 per hour based on experience, qualifications, and location. Benefits & Incentives Medical, Dental, and Vision Insurance 401(k) Retirement Plan Paid Time Off (PTO) Paid Holidays Sick Leave Professional Development Opportunities Employee Recognition Program Uniform Stipend ($130) Certification Bonus Program Tactical Rehab invests in employee growth and professional development. One-Time Certification Bonuses Certified Medical Reimbursement Specialist (CMRS): $750 Certified Orthotic Fitter (COF): $750 Certified Pedorthist (CPED): $1,200 Certified Prosthetic Practice Manager (CPPM): $1,200 Human Resources Certification (HRCI or SHRM): $1,200 Ongoing Certification Stipends Paid each pay period while certification remains active. Employees who maintain an active certification will receive the following stipend each pay period: Certified Medical Reimbursement Specialist (CMRS): $86.67 per pay period Certified Orthotic Fitter (COF): $86.67 per pay period Certified Prosthetic Practice Manager (CPPM): $86.67 per pay period Human Resources Certification (HRCI or SHRM): $86.67 per pay period Certified Pedorthist (CPED): $173.34 per pay period Career Advancement Tactical Rehab is committed to promoting from within. Employees who demonstrate exceptional performance and obtain professional certifications may advance into higher-level patient care and leadership roles. Veteran-Friendly Employer Veterans, transitioning service members, military spouses, and military family members are strongly encouraged to apply. Tactical Rehab - Restoring Mobility. Improving Lives. Supporting Those Who Serve. Tactical Rehab is an Equal Opportunity Employer. #J-18808-Ljbffr