Facilities Supervisor

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to \"protect people, enhance lives, and preserve the planet.\" Facilities Supervisor Specialist Area: Science & Innovation / Marketing and Innovation Reporting Line: Head of Science & Innovation Location: Dallas Innovation Center (on site 5 days a week) Contract Type: Permanent Hours: Full Time Hours Salary: Competitive Purpose of Role The Dallas Innovation Center represents a significant investment for the company, and it is important that it has a clear positive impact on customers & colleagues whilst driving our industry leadership in NA pest innovation. The role of the Facilities Manager is to provide support & liaise with all teams using the site. Coordination of all site maintenance issues in order to ensure its smooth running and provide a customer-friendly place for meetings. It is also expected that this role will connect with other R&D site FMs (Power Centre & Technology Centre, UK) to share and apply relevant best practices and learnings on facilities management. Reporting to the Head of Science and Innovation NA, your role will be responsible for the management of Rentokil’s Dallas-based North American Innovation Center to ensure a safe, compliant and pleasant environment is created and maintained at all times. Key Responsibilities Manage the day to day running of the North American Innovation Center, including the relevant service providers, to provide a high quality facility in a cost efficient manner. Maintain records of servicing, site plans, etc to enable future maintenance work to be carried out easily. Administer the site access pass and Sign In system to maintain site security, and coordinate details of keyholders etc with the alarm company to ensure out of hours response can be achieved; issue/cancel security staff access passes where required. Manage external contractors on site, ensuring all contractors sign in and RAMS are supplied prior to commencement of any works; proactively communicate any on site works to Innovation Center users to minimise disruption. Manage the North American Innovation Center annual budget, including AOP process, tendering and sourcing external suppliers for works contracts, payment terms and setting up accounts, PO process, invoicing, and monitoring the annual budget to maintain the cost centre within budget. Coordinate communication of key facility messages to the other teams and site users to ensure smooth running of all site functions and minimise disruption. Provide support to other office functions, e.g. forwarding expenses, maintaining training files and other confidential HR information, office supplies, maintaining copiers and replenishing toner, providing drinking facilities, and managing the room booking system. Act as the main point of contact and co‑ordinator for internal and external visitors, as well as all callers, to the North America Innovation Center. Facilitate the visitor experience by ensuring preparations are in place, e.g. parking, catering, meeting rooms, Wi‑Fi codes, and a Welcome Screen in Lobby. For customer and VIP visits, take the lead in making sure preparations are in place, colleagues are briefed and a plan is in place for a smooth experience. Organise additional requirements such as meeting space/catering. Coordinate with all users to maintain a calendar of events and important visitors, and ensure all concerned are aware and prepared. Sign for all deliveries and inform recipients; open unnamed post and distribute accordingly. Manage suppliers, including sourcing, negotiating quotes and payment terms as well as setting up accounts. Schedule all preventative facilities maintenance (e.g., A/C) and address urgent and emergency maintenance. Liaise with Group SHE Manager to ensure current and consistent measures are in place. Facilitate SHE audits as required. Ensure risk assessments are carried out as required and colleagues are trained to do so. Lead site First Aider. Fire Marshal responsibilities, including arranging and facilitating all Fire safety protocols such as fire safe storage of goods and property; training and drills; fast response protocols; creation and maintenance of all SHE related policies and procedures; scheduling PAT testing for electrical equipment as required for site. Assist Site leaders to maintain safe operations by coordinating First Aid and Fire Marshal training and following up on site‑specific measures to maintain the site and its systems. Provide administrative and ad hoc support for the Global and NA Heads of S&I, including: Project administration, such as maintaining project documentation in Google (trackers, reports, registers), budget and test request administration, data entry, chasing actions etc. Diary management, including scheduling meetings, arranging lunch and compiling agendas. Arranging travel/accommodation needs to requirements, including visa applications where required. Raising POs & processing expenses. Collecting and filing signatures from internal colleagues or suppliers in line with agreed processes, e.g. NDAs. Key Competencies Performance: Able to work well independently, and in teams. Performs well under pressure and maintains a calm approach in stressful situations. Collaborative – supportive, offers help and advice when asked. Convinces and persuades – states facts clearly and makes a logical argument. Holds to account – is aware of and aims for high standards of performance. People: Understands self and others – awareness of own behavior and its impact on others. Develops self and others – positive toward others, gives constructive feedback. Is aware of own development needs and takes responsibility to improve them. Leads and inspires – listens to others' ideas and participates effectively in team working. Pace: Driven to deliver quality outcomes at pace and considers the wider commercial benefits in determining project timelines, budgets and associated business cases. Entrepreneurial drive – enthusiastic, organised and completes tasks effectively. Initiative – takes action quickly and decisively but prepared to seek input from others. Passion: Driven to deliver quality outcomes at pace and considers the wider commercial benefits in determining project timelines, budgets and associated business cases. Entrepreneurial drive – enthusiastic, organised and completes tasks effectively. Initiative – takes action quickly and decisively but prepared to seek input from others. Qualifications and Experience Essential Verbal and written communication, including active listening, for determining and discussing building needs and communicating these to contractors, suppliers and occupants. Mathematics and accounting to meet budgets and identify cost-saving measures. Customer service for occupant and stakeholder satisfaction. Analytical thinking and problem-solving. Understanding of current building, health and safety regulations. Computer literacy and confidence using Google Suite (Sheets, Slides, Meet, Docs). Ability to manage own workload and prioritise to meet deadlines (occasionally overtime may be required). Ability to handle sensitive or confidential matters with high integrity and discretion. Previous experience in facilities or office management role. Experience at sourcing and managing new and existing sub-contractors. Budget management experience. Ability to interact with colleagues at all levels, collaborative and supportive, team player. Excellent organisational skills, able to multitask and manage timelines and schedules. Natural organisation and attention to detail. Performs well under pressure and maintains a calm approach in stressful situations. Aptitude for problem solving and solution-based thinking. Google GSuite, MS Office proficiency. Excellent English written and verbal communication skills. Desirable Business management, including scheduling, strategic planning and administration. Legal and Compliance We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents: review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr