Customer Service Specialist

Job DetailsJob Location: 302 - North Division - Spokane, WA 99218Salary Range: $19.00 - $19.00 Hourly At Metro Express Car Wash, our mission is simple: to provide a memorable, feel-good experience and value that exceeds expectations. As a family- and veteran-owned company, we take pride in creating a positive environment for both our customers and our team members, and we’ve built our reputation by doing things the right way. If you’re looking for a role that keeps you active, lets you work outdoors, and offers opportunities to grow, join our team as a Customer Service Representative (CSR)! This is a great opportunity to be part of a supportive, fast-paced team that brings energy, teamwork, and great service to every customer interaction. What You’ll Do Smile and greet customers, guide their vehicles into the wash tunnel, and ensure a safe, clean site Inform customers about our wash options, services, and unlimited wash memberships / current promotion in a friendly, non-pushy way Earn commission on every membership/promotion sale Follow safety rules to keep yourself and others safe We’re in the business of clean—so it’s important our locations reflect that. You’ll work with your team to keep the site clean, organized, and looking its best. Scheduling Full-Time positions are 32-40 hours/week Part-Time positions are 15-30 hours/week Weekend availability is required What We’re Looking For Someone who’s upbeat, friendly, and has a passion for service Flexibility to work evenings, weekends, or both Comfort working outdoors year-round in varying weather conditions with the support of company-provided weather gear Physical stamina to stand, bend, stretch, and lift up to 50 lbs. during your shift Bonus points if you have retail or sales experience (but it’s not required!) Applicants who are 18 years or older Why Join Metro Express Car Wash? We’re not just about washing cars—we’re about building careers! Whether you’re working part-time in school or looking for a place to grow, we’ve got you covered. Work Outside – Stay active and enjoy the outdoors all year. We’ll keep you comfy with company-provided gear. Grow with Us – Show us what you can do, and we’ll help you move up! Our Core Values – Passion, Ownership, and Grit guide everything we do Sales with Support – We train you to inform, not pressure. Your conversations with customers can earn you commission! Great Benefits: $19 / hour + commission on every membership or promotional sale you make! Medical, Dental, and Vision Insurance (for full-time employees) 401(k) Plan (for full-time employees) Tuition Reimbursement (for full-time and part-time employees) Paid Time Off (Up to 3 weeks in the first 12 months) (for full-time employees) Paid Sick Time (for part-time employees) Free Weekly Car Wash (for full-time and part-time employees) Ongoing professional growth and leadership enhancement Visit the Careers page on our website to watch our recruiting video and learn more about us! PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; bend; step down; pivot; lift; use hands to finger, handle or feel; and reach with hands and arms. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. EEO STATEMENT Metro Express Car Wash provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications #J-18808-Ljbffr